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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice and Clean and easy to look at cards

Brian was excellent and easy to work with. Not pushy and Pleasant to work with. I am very happy I met him. I am also in sales and hit it off from the bat. I will refer Brian to my friend and family. I will also come back when more autos are needed. Thanks so much, The Hawley's ( Rob & Jenny)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No pressure, listens to your families needs-

JJ Jones was a down to earth, real person. I didn’t feel like I was taking with a salesman who just wanted the sale. He was always available to answer any questions for me and worked around our families schedule. If your looking for someone to work with you and take the time to listen and help then this is the guy for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good deals.

Great experience and very knowledgeable. Very prompt and gets the job done and the deal closed. I would highly recommend and send anyone your way.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler Waite was the best.

Stopped by the dealership on a whim to look at a couple of vehicles. Tyler was willing to show and explain the vehicles he had on the lot that came close to what I was looking for. Ends up that he had exactly what I needed and worked with me on my trade in for a very fare deal. I'm extremely happy with the transaction I had with Tyler and the dealership and will continue taking my business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used Car purchase from Randy Wise.

We received really good service and was happy we came to Randy Wise to purchase a vehicle. We had looked at several dealerships before going to Randy Wise. Next time we make a car purchase we would start there first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealing with Bryan Bickford

Stopped to look at a vehicle at this dealership and was greeted by Bryan Bickford. We spoke with him at length and test drove a vehicle. We spoke at length with him and others at the dealership. The next day we went back to see him and spent a few enjoyable hours with him and purchased a vehicle. The whole experience was enjoyable and satisfying. He bent over backwards to see that we were totally satisfied. We would happliy deal with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic!

My experience was great! Bryan did amazing work on finding me a car in my price range. He also helped make everything easier by answering all my questions and making me feel at ease with this transition. I would recommend him to anyone who is looking for a car. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extraordinary

I am glad my call was directed to Noelle. She was very polite and prompt with answering any and all questions through the process as well as making sure I had the facts prior to my 90 minute journey to the dealership. When I arrived at the dealership, she greeted me with a warm smile, provided additional information on the vehicle and Randy Wise Buick GMC and had the car warming up for my test drive. Friendly, attentive and customer focused! Thank you Noelle for going the extra mile and making this purchase an enjoyable experience - Arvin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer beware...

If I wasn’t in such a hurry to move, I wouldn’t have bought the 2013 Equinox from this dealer ship. The car was incredibly overpriced for the damage done to it. The car wasn’t even detailed when I got it, it had rust on the passenger doors, the fabric was ripped inside, and it smelled like an actual cigarette. They were totally unwilling to budge on price because “ they were already losing money on it” at this point nor were they willing to offer any assistance in helping me get this fixed other than getting me a quote. I know have to pay near $1000 dollars out of pocket to get it fixed. I know that I’m mostly at fault for a lot of this because I signed the paperwork but I will not buy from this dealership again nor will I refer anyone to this place at all. Noelle was incredibly polite and did everything to help me get the credit application done but bearing how the car was presented to me, I suggest you go elsewhere because you will be treated better and will pay a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Service

Noelle returned my call the very next day. She was extremely helpful, as well as friendly. She even took the time to show me another car from another Randy Wise store. I will definitely be back to see Noelle as well as recommend her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.