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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Never disappoints

My wife and I are currently leasing a 2017 GMC Terrain and 2016 GMC Sierra that JJ (Joseph Jones) set us up with. JJ and Randy Wise never disappoints, they are quick to return phone calls, quick to follow-up on service and sales, We will be soon turning in our GMC Terrian and there is no one I trust more than JJ and the Randy Wise team. I refer my friends and family to JJ and again, he never disappoints. Thank you JJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience

Jj was awesome!! I like when dealerships are truthful!! I will definetly be a repeat customer, even though I do not live in Fenton, this is worth the drive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easiest Car Purchase!

I stopped into the dealer to look at a used car to drive back and forth to work from home. Talk to Jeff Jaruzel, he showed me a Chrystal 300s that was just spotless. Very low mileage and great riding car. He took my info and said he would talk to me the next day. Jeff called me that night and said he would have the car ready the next day. Only toke me 1 hour to sign the paper work and learn half the buttons on the dash. (lots of buttons to learn. lol) They are very professional and polite! Everyone I talk to and worked with was great! Thanks to Jeff for this fast and wonderful service and car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership. Great experience!

Jeff Jaruzel was an amazing help with finding me the perfect truck. Highly recommend going to him for all your new and used car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!! Love my new car!!

Bryan was awesome from the beginning! I appreciated his expertise and hard work. I know I came in with high expectations, but he far exceeded them! I have already recommended him to three of my clients!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience!! Awesome personalized service!

Noelle is great at what she does! We were shown exactly what we wanted to see and never pressured for anything more! We drove everything we wanted and got to have the one we liked best for the whole weekend, we fell in love with it and Noelle worked hard to do everything she could for us to get the best deal. We will definitely come back to see her when its time to upgrade our other vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great!

I was extremely pleased with my experience. I would definitely recommend going here for certified used cars. Bryan was super helpful and made making such a huge purchase much less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patient, Welcoming, Friendly, Knowledgeable

I drove in from Grand Rapids. Bryan Bickford stayed in contact with me to assure I knew exactly where I was going. Upon my arrival he greeted me outside. I felt like family, not like a customer. Rick Baldwin helped me as well. He too was pleasant and knowledgeable which made my experience at Randy Wise relaxing and stress free. I highly recommend anyone looking for a vehicle to stop by Randy Wise. Thank you The Bryant Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

went above and beyond

The young man that helped me really went above and beyond. The car I was looking for wasnt availble but he called other stores to set up something for me and even offered to let me take a car home for the night to see if I liked it. I didnt find exactly what I wanted but I will be back to look again at randy wise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and knowledgeable

Bryan was very helpful when it came to finding my first car. He made it easy and was quick to answer any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.