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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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collision repair

I dropped my vehicle off on a Friday afternoon for collision repair. It was done by the following Thursday. It was impossible to tell that there had been any damage. I was so glad I chose Randy Wise. The service was excellent and they also provided a brand new GMC Acadia as a loaner. I'd recommend them to anyone who needs service to their vehicle. Everyone there was very pleasant and courteous as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

From the time I brought my car for body repairs, I've received excellent Customer Service from Kenneth Paulson. I had to wait a few weeks to obtain a loaner car but it was worth the wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasurable warm and welcoming

I was ashamed of my crediting rating and they and didnt want to come to come in and try to only be denied and my respentive called me and was pressistant and made me feel comfortable enough to come in and try. Once here I felt more like family than a customer and they really worked with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super nice guy:)

Stopped by in the morning and drove home with the car in the afternoon. Super easy, no hassles and very kind and helpful. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"Pork Chop" does it again!

We needed our 2009 Buick Lucerne repaired after someone had backed into the frontend of the car. We bought the car from Randy Wise & wanted it repaired at the dealership. Friendly,Kenny (aka.Pork Chop), handled the estimate & all the followup calls to get the repair done quickly. We are very satisfied with the workmanship and professional manner in which we were treated. Thanks again Kenny for taking care of Pearl. (our Buick)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a used car

Very friendly, knowledgeable and found me exactly what i was looking for a a GREAT price!!!! Thanks especially to Brian Bickford for going out of his way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Service!

Oliver and Nick are top notch to work with. They go above and beyond your expectations!! Would (and have on several occasions) recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership

Me and my wife purchased a 2011 enclave. Our special finance manger Noelle did an awesome job. This was our First time buying from a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Convenient and Courteous

When looking for a car, it can be very frustrating. My vehicle broke down and I was immediately able to get comfortable in my new Cruze more and more as each day passed. Because I didn't feel rushed or pressured to make a choice, I felt confident in my purchase of the used vehicle. Noelle Kelley was happy and willing to take a few extra steps to ensure I had everything I needed. Jim Colletta also had our backs as far as bumps on the road were concerned. Basically, I felt I was in great hands, simple as that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Replace hood and front end repairs due to hitting deer.

Randy Wise dealership worked with our insurance carrier to satisfy their needs. The vehicle was repaired in a timely fashion. All employees are courteous and helpful to their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.