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Randy Wise Buick GMC

(822 reviews)

Reviews

(822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best experience ever

Michael and Jim went out of their way to make my car buying experience easy to understand all the aspects in a car purchase and I will certainly make sure everyone I know that needs a car to visit this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They took very good care of me!

Excellent service by Dale Payne. He was very knowledgeable, professional and cordial. I would recommend this dealership and salesman for all of your automotive needs. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

Need a vehicle for my son. Michel was able locate exactly what he was looking for at a better price than we could find anywhere including the internet. Thanks so much Michel Wayne Swartz Creek

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used Truck Purchase

Michael Bellant JR called me to keep me informed if what was going on with service needed on the used truck we were buying and worked around our schedule to make this happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience

I was in need of a used vehicle and the only person we deal with is Brian Bickford. He's a family friend and found me the perfect car. I am very happy with it. I was also happy with the guy who took care of the financing. He was very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

I had a fantastic experience with the whole process! Above and beyond my expectations. I've already recommended friends and family for their vehicle needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Bryan Bickford was very respectful and helpful. He spend al the time needed to answer my questions. I especially appreciated the fact that he sat with me and showed me all the features on the dashboard - even how to se the clock and radio presets!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Slow an price changers

I did buy a truck from dealership but wanted to look at another truck which I did an the inside was very dirty. so I had seen this truck on the internet an the price. I did like the truck so I asked the otd price an was told it would be more then what was on the internet do to it having to have the 171 point inspection so that would raise the price an also was told that if they had to fix anything that would raise the price yet like I said the price was right there on the internet. Also at first I was told my trade would b the same on either one of the trucks .. then that was changed or was it I still don't no do to being told of the 171 point inspection an if any repairs had to b made . It took a long time at the dealership way to long . By this time I just wanted to get out of there so yes I ended up buying the first truck I looked at . Its nice but I would have probably bought the other truck if not for all the price changing . Don't no why this all happened but I don't think I will go back. I also emailed the dealer an no respond back guess they don't care !!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a Car From JJ Jones

I recently purchased a vehicle From JJ Jones he was wonderful to deal with and did everything in his powers to ensure that the purchasing of my new vehicle was easy and painless.I would and will refer customers to JJ and Randy Wise Buick GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rating the dealer..

Joe was an awesome salesman...the add on options we asked for were Added on to our satisfaction..Dawn Mack the finance lady was very quick and very good at her job...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.