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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As Good As It Can Get..

I bought a new 2014 Buick Lacrosse from Randy Wise Buick GMC. I love the car that my salesman found for me and also the awesome deal that he found for me as well. He took the time to go over all the luxuries that the car has to offer and made me feel like a very valued customer. See salesman Jeff Andrus and you will not go wrong, and you will leave feeling very good about your new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mosietaylor@hotmail.com

The collision department was fast and efficient and the quality of service was impressive! My compliments to Tony and Kenny! I will recommend you to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buick Lacrosse

Bought a new 2014 Buick Lacrosse E-Assist from Randy Wise Buick GMC. I love the car that my salesman found me and also the awesome deal that he found for me as well. He took the time to go over all the luxuries that the car has to offer and made me feel like a very valued customer. See salesman Jeff Andrus, you will not go wrong and leave feeling very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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As Good As It Can Get

Bought a new 2014 Buick Lacrosse E-Assist from Randy Wise Buick GMC. I love the car that my salesman found me and also the awesome deal that he found for me as well. He took the time to go over all the luxuries that the car has to offer and made me feel like a very valued customer. See salesman Jeff Andrus, you will not go wrong and leave feeling very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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As good as it could be

We had to take our 2012 Regal in for repairs to the front end. Ken Paulson was on top of it and kept us informed every step of the way. It was also nice to recieve text updates on the progress of the repairs. In the future I will be utilizing Randy Wise for any service I may need and reccomend that the locals here in Fenton MI do the same! This experience was as positive as it could be even thought I had to shell out a few bucks for my insurance deductible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Used Vehicle purchase

Staff seemed friendly and knowledgeable. Very thorough and took time with questions and explanations. Overall experience great with the sales team and hope for the same with service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car was hit by a deer

Great people to work with, Nice work on car Tony was contact and he kept us informed and worked out a good price for tires and window shield

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lie,don't know what there selling you

I bought a truck there and the sales person had no knowlage of what they were selling(I knew the truck and what and how it performs.What I didn't know was the warranty.The sales person lied to me about the warranty and when I took the truck in for what I thought was a free oil change,they wanted to charge me for it.I found that I had free oil changes but no warranty.What a joke I was told the GM certified warranty for 3 yrs 30,000 miles,it was a 1 year warranty.That was a bunch of crap the sales person knew nothing about the truck or warranty.I knew the truck you would think they know there job,they put her in new car sales now.So don't buy anything from this place,they are dishonest and try to intimidate you when you.Instead of fixing what was wrong on the truck it cost 125.00, and getting a return cutomer,they would rather loose business,I won't go to any wise dealerships.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Barry Bailey Body Shop

Your service is 2nd to none. You have great people in the body shop. Rob Zuehlke and Tony Skerjance were very helpful. I would give them a 10 star for everything!!! Barry Bailey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase a new vehicle

Our vehicle is amazing. Our sales person is great. You can trust him and know that he is very knowledgable. This is the third car that I purchase from in over 6 years. He knows his product and knows how to treat the customer appropriately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.