Randy Wise Buick GMC

I was involved in a four car crash. My insurance company suggested I go to Randy Wise. I already took my Hyundai to the other Randy Wise closer to me with great success so I happily took it to them. From the time I walked in till the time I picked it back up 2 weeks later I was thrilled. My car looks perfect. Highly recommend this company

oliver and nick are the best!met them on 7-23-14 and picked my truck up on 7-25-14 they also help in getting my wifes 2008 hhr in for sevice[recall] thanks guys

Oliver Hackney and Nick Rodgers are the best people to work with in the car dealership industry. I recommend anyone looking to buy a car to see these two individuals.

Rick was great. I was there less than 2 hours to find a truck and close the deal. It was a fast and pleasant experience.

I was recently the victim of a hit and run. Randy Wise Buick-GMC is an approved site for collision repairs. During every step of the process, I was kept informed and the speed of the repair was in line with the damage. A loaner car was provided and any concerns that I had were addressed to my satisfaction. I did feel they were a little pricey, thou.

My Saturn Aura was in the body shop for some collision work that was being done & although, there was somewhat of a timeliness issue & communication issue with the work being done, I am very happy with the end result. I picked up my car yesterday & my out of pocket expense that I had incurred from the rental car I had driven was paid for by Randy Wise. They also paid for the detailing of my car. And then on my drive home there was a plastic piece that was loose on the front bumper. It was making a lot of noise so I called & Rob said to bring it back & they would fix it. I drove right back & he fixed it & ordered me a new piece. So overall I am very happy with my experience & would definitely recommend you to someone else.

I recently purchased a GMC Acadia, working with salesman Oliver Hackney. I had never met Oliver until this experience that began 2 weeks ago. I found him to be extremely knowledgeable of the product line, very interested in satisfying me as a customer and a pleasant person to do business with. I explained what I was looking for and Oliver went right to work in locating the vehicle I purchased. He was always organized, confident - but not cocky, and I was very impressed in the professionalism he demonstrated, including sitting with me in my new vehicle and making certain that I knew how to "work all the options on this new 2014 Acadia. My wife and I will definitely buy our next vehicles from Oliver and look forward to working with him in the future. Tom Allen

I can see why they placed Michelle in the "first chair"position. It was a Saturday morning 9:00 and my breaks went out on my Explorer GMC van the night before. With a dear family member in the hospital, graduation party of 160 guests at 2:00 and having to drive to Fredrick, Md. Early on Monday, I never thought I'd make my trip. Well not only was my van given to me a hour and a half earlier than promised,the mechanic also found a additional problem/hazard as he was replacing the breaks and made the correction. Michelle was very attentive and kept me updated as to the progress and she saved me $$. I am new to Fenton and I will gladly return for all my professional service needs on my 2 fine GM products. Peter F. Blauman

I immediately noticed what looked like scratch marks on my car, Ken tried as best as he could to remove the sticky residue left from the car wrap that was used when it was in paint. It has been a couple weeks since, and dust and dirt has accumulated all over the back of the car. I now need to wait for a month before getting it detailed, hopefully the detail shop can remove all of the residue. Ken notified the paint shop and all they said was, "yeah that happens...it's sticky stuff". I also noticed the other day while I was filling my car with gas, the body shop used my same wiper blade that I had on the car before the wreck. It is torn on the top and bottom...unreal. In total, I figure that a $100 detail job and a $10 wiper blade would have made all the difference. Update: The very next morning after I wrote this review, I received a phone call from the service center! They apologized for having missed the damaged wiper blade and ordered a new one before they even called me to replace it. They also scheduled a day for me to remove the sticky residue from the tape that's stuck on the paint and rear window that I can't remove! They said it was actually going to be a full detail, so a nice little bonus there!

Justin was easy to work with and very kind. He handled the situation professionally. The work was completed in a decent amount of time. I appreciated the loaner.