Reviews
Willie was very kind and helpful and so very patient with...
Willie was very kind and helpful and so very patient with me. I was very pleased with him. The dealership building was very clean and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my car sight unseen (being 2 &1/2 hours...
I bought my car sight unseen (being 2 &1/2 hours away). Dayna answered my numerous questions via text and phone call with great professionalism so I was extremely confident when I pulled in to purchase my new vehicle. Good price, good salesman and good service. I was impressed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Willie Sanders and Mr. Steven Cohen were very helpful...
Mr. Willie Sanders and Mr. Steven Cohen were very helpful with finding me my first car. They were very determined to get me a reliable car so I can take to school. They were understanding and wanted to help. Thank you very much; I really appreciate it. I am more than happy to recommend this dealership, especially Mr. Sanders and Mr. Cohen to anyone who is looking for a good car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was impressed with the professionalism of this company....
I was impressed with the professionalism of this company. My car was spotless inside and out! I would recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oliver and his associate Nick go above and beyond to make...
Oliver and his associate Nick go above and beyond to make sure that you have a positive experience. I used to hate going to buy/lease a new vehicle because I was never taken serious but once I found Oliver, its become a fun and exciting experience. I text or call him and he does all the preliminary leg work. I go in and test drive, advise what color and value added options I want and Oliver and Nick go to work. When I pick up my vehicle, I am treated like royalty and have a nice overview of the vehicle and features so I don't have any surprises on the road. One time, I got a car with issues - it happens. Oliver never dodged my calls and he would talk with service and try to assist in getting them resolved and finally in getting out of the vehicle. There truly are a few car salesmen out there that have integrity and I was lucky enough to find one. I just picked up my 4th vehicle from Olive and Nick - a 2013 GMC Acadia SLE2 and I simply love, love, love it!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Angela was very forthright and friendly in helping me...
Angela was very forthright and friendly in helping me with an insurance repair. We have had work done in the past and will continue to recommend the body shop in the future. Keep up the good work. This dealer review website is a pain to use.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was this first time in my 54 years of life that...
This was this first time in my 54 years of life that I've purchased a brand new truck or car. I walked into the dealership and was greeted with a smile and a hand shake from Dale Payne and he asked how he could help me. I told him what I mentioned above and was in the market for a new Sierra extended cab. Dale walked the lot with me until I found the one that caught my eye and we then proceeded from there. know i'm riding high, Thanks Dale and the finance gentleman,sorry I can't recall his name.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were in today and i have to say that Dayna was great!...
We were in today and i have to say that Dayna was great! We love our new car and definitely recommend Randy Wise Buick GMC and make sure you ask for Dayna!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worse Customer Service experience I have had with a...
Worse Customer Service experience I have had with a Dealership. I was Mislead on the time frame and misinformed on the progess. The personnel were inaccurate with information throughout the progress. Kenny is under trained in the customer service aspect of his Job. Never like to say never, but would be a cold and desperate time before I would use a Randy Wise Store again. In my view I was continually told unture information about my car and it was not necessary. I do intend to file a complaint with State Farm and have my work order reviewed by the State.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I received my vehicle back after repairs at the body...
I received my vehicle back after repairs at the body shop. The vehicle was cleaned inside and out nit was repaired in a very timely manner.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair