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Randy Wise Buick GMC

(823 reviews)
2016 state dealer award
View 8 awards
2016 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randy Wise Buick GMC from DealerRater.

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Very very nice people. All of them are very friendly and...

Very very nice people. All of them are very friendly and I would recomend this dealership to all of my family and friends they do great work to get you in a car quick and with a low monthly payment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dale couldn't have been more helpful or...

Dale couldn't have been more helpful or knowledgeable. He was super friendly and "knew his stuff". We would highly recommend him for all your vehicle needs. Thanks, Dale. You did a great job for us. We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As in the past, I found it a pleasure to work with the...

As in the past, I found it a pleasure to work with the team at Randy Wise. Dale did a great job finding exactly what my wife and I were looking for while making sure we stayed within a reasonable budget. Nathaniel made the worst part of leasing a car - the paperwork - much easier to get through. The attention to detail by Dale and Nathaniel was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

/Danya

Even know i didnt buy the car i was looking at the help was amazing. I went and look at the car and was helped with car info and talked to friendly sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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SOMEONE BACKED INTO MY CAR IN A PARKING LOT. MY...

SOMEONE BACKED INTO MY CAR IN A PARKING LOT. MY INSURANCE COMPANY SENT ME TO RANDY WISE BUICK. I WAS VERY IMPRESSED WITH THE PROMPT ATTENTION I RECEIVED FROM THE MOMENT I ARRIVED THERE. I WAS GIVEN VERY THOROUGH INSTRUCTION ON WHAT WOULD TAKE PLACE WITH MY REPAIR. I WAS KEPT APPRISED OF ALL DETAILS AND TIMING OF MY REPAIR. MY REPAIR JOB WAS DONE VERY QUICKLY AND ABOVE MY EXPECTATION. I AM GOING TO ONLY USE RANDY WISE BUICK FOR MY FUTURE DEALINGS AND INTEND TO TELL EVERYONE WHAT A GREAT EXPERIENCE I HAD WITH THE PEOPLE THERE. WHAT A FANTASTIC SERVICE PROGRAM THEY HAVE THERE! I COULD NOT HAVE ASK FOR A BETTER SERVICE REP THAN I GOT WITH KENNY PAULSON. THANK YOU KENNY PAULSON AND RANDY WISE BUICK FOR MAKING ME LOOK BRAND NEW AGAIN!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was very friendly and extremely honest. ...

Everyone was very friendly and extremely honest. I've never seen a dealership price their vehicles based on current market values as opposed to just arbitrarily pricing it high, knowing most will not negotiate the price at all. I got a fair value for my trade-in and never once felt pressured to buy. I worked primarily with Dayna and Nathan, and they were extremely forthright about everything, which I cannot say about every dealer that I've worked with before. Highly recommend Randy Wise of Fenton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For collision work they were great. Kenny was great to...

For collision work they were great. Kenny was great to work with on my repair. But do not buy a car from here. I have bought two new cars since my purchase from them and they will not get my business when it comes to buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service - fast, friendly and reasonable...

Always great service - fast, friendly and reasonable prices. The waiting room is like being at home - very comfortable. And, you always have a car wash - like frosting on the cake.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome and outstanding sales team! Oliver Hackney and...

Awesome and outstanding sales team! Oliver Hackney and Nick Rodgers exceeded all of our expectations and went over and above to help us with our purchase. We look forward to doing bussiness in the future with Randy Wise and we would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

We received exactly what we were looking for...perfect...

We received exactly what we were looking for...perfect restoration in a timely manner. Also, payment was easy since service department communicated directly with our insurer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.