Reviews
Fantastic customer service
I worked with Noelle, and from our first meeting, she listened to what I wanted, helped me find the right vehicle for my needs, and made sure I was satisfied. She and her sales manager, Nick, worked hard to out a deal together that was very fair. I know I was treated honestly and was very well taken care of!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely amazing and such a positive vibe!
My experience with Noelle Kelley was amazing! Noelle helped me find exactly what I wanted and in the price range I could afford. I would absolutely recommend visiting Noelle for all your car needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
This was my first time buying a vehicle from a dealership and I was very pleased with Randy Wise and Noelle. I really enjoyed the fact that the car buying process with Noelle was very easy going and I never felt like I was being pressured into making a decision (I had looked at cars at other dealers and felt pressured/uncomfortable). The overall atmosphere at Randy Wise paired with Noelle’s demeanor makes for a very pleasant buying experience and I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
timely manner
Along with helping with financing they also made it easy to understand and explained all that needed to be explained along with my questions. the dealers were fast and polite along with creating a good mood.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service
Had a great experience buying my Buick enclave from Randy Wise. I had excellent customer service throughout all stages from calling to inquire about the vehical I saw on autotrader to signing the ink on paper. Bryan was incredibly knowledgeable and edgar to assist me with any questions. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent sales
Give a shot out to Jeff Jaruzel our salesman who had everything done and ready for my husband to pick up his new truck on way home from work. He was in/out and the truck was ready for him. He loves his new truck and the service he received during the deal. Jeff worked to get us the payment we were looking for! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick processing, very satisfied
Bryan knows the system and got paperwork through quickly. I love the truck. We got to the bottomline quickly. No issues with buying experience or the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bad Experience - Good Outcome
I purchased a vehicle that was only 2 years old with a certified warranty - had some issues with it (that was NO fault of the dealer) They were unable to find the problem after a few attempts and 2 weeks later, and put me into a different vehicle. I believe at any other dealer this would have turned out to be an extremely terrible situation with alot of angry people. They were very accommodating and treated me like a valued customer! I will DEFINITELY recommend Randy Wise! This was my second vehicle purchased from them and will certainly make them my first choice when making another purchase!! Bryan Bickford was hands down the BEST salesperson i have EVER dealt with!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The used Car Branch of Randy Wise of Fenton is very devious.
It has been a long time since I purchased a Used Car And now I remember why . I have always been honest and forth coming in my job & life dealings. My wife wrecked my 2006 Envoy, so with little time to research another car, I went with what I thought was an up front Dealership. As good as the Service Department was it did not off set the xxxxxx of the Used Car Department. Nothing is never said of the car's discrepancies, cracked windshield at the wiper level, tires marginal (I asked about the tires & the Sales Rep, Katie stated "When the Service Department checks it out they will make the determination. Well I guess 3,000 miles left on the tires before they are considered UNSAFE is acceptable to Randy Wise Buick GMC in Fenton. So after having to fix my windshield & replacing my tires for $1,200.00, I now have a vehicle that is safe to drive. So Buyers Beware at Randy Wise Buick GMC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent customer service
This dealership and their salesman Tyler really worked with me to get me in the vehicle that was perfect for me . They went above and beyond what I would have expected from a dealership . Tyler was extremely helpful without being pushy . Patient , but let me know he wanted to get me in a vehicle from his dealership and he succeeded. I will recommend Tyler and Randy Wise GMC in Fenton to anyone looking to purchase a vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car