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Randy Wise Buick GMC

(821 reviews)

Reviews

(821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I would like to thank Oliver Hackney,Joe Soper and My...

I would like to thank Oliver Hackney,Joe Soper and My driver Layla, I flew from so Fla to buy my new GMC. This was the second GMC that I had bought from Randy Wise Buick-GMC from Oliver he had Layla pick me up from Detroit, Oliver went out of his way to get the GMC that I bought and I would buy from Randy Wise Buick-GMC the whole team was very remarkable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bought a used car

I would not recommend Randy Wise on Clio Rd to anyone that service is terrible the day after I bought a 2016 Malibu the engine light went on I called the salesman he said take it anywhere its under warranty So i did and it wasn't the engine had a cracked piston Now I am assuming this car was checked over before going on the lot They wouldn't fix it now my car has other issues I highly recommend NOT buying from them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Purchase

I have been a customer of Randy Wise for men in years. In particular Oliver Hackney. I have always been satisfied with the dealership and would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeff Andrus

Always great service and awesome staff. Quick, easy and accommodating as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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won’t go anywhere else!

Aaron Walton has made my experience of purchasing a vehicle the best by far! He greeted me a huge smile and I received nothing but politeness and professionalism from greeting me to seeing me off in my 2015 Equinox!! Wonderful customer service! Mallory in finance and Dayne getting my Chevy app and on star set up. I won’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Body shop service

Great and quick repair service. The guidance through the repair process, set up with the rental car and the follow up was excellent. Very friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Randy Wise Service Department

Great service, great staff, multiple choices of good better and best parts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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ollearisfam@ameritech.net

Such an easy process. They answered all my questions and delivered my car right ot my door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dale Payne

Dale Payne is a real asset the Randy Wise dealership. He always gets me the vehicle I want. Great and caring person. He always finds the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dale Payne

Dale Payne has been my go to Salesman for over 20 years- he is the best salesman every. Very knowledgeable and caring . Always finds the perfect automobile for me - he is a real asset to Randy Wise dealership - love all the people at dealership also - best dealership also. Thanks Dale for being the best 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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