Reviews
Purchase
I have been a customer of Randy Wise for men in years. In particular Oliver Hackney. I have always been satisfied with the dealership and would recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff Andrus
Always great service and awesome staff. Quick, easy and accommodating as always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
won’t go anywhere else!
Aaron Walton has made my experience of purchasing a vehicle the best by far! He greeted me a huge smile and I received nothing but politeness and professionalism from greeting me to seeing me off in my 2015 Equinox!! Wonderful customer service! Mallory in finance and Dayne getting my Chevy app and on star set up. I won’t go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Body shop service
Great and quick repair service. The guidance through the repair process, set up with the rental car and the follow up was excellent. Very friendly staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
ollearisfam@ameritech.net
Such an easy process. They answered all my questions and delivered my car right ot my door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Randy Wise Service Department
Great service, great staff, multiple choices of good better and best parts!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dale Payne
Dale Payne is a real asset the Randy Wise dealership. He always gets me the vehicle I want. Great and caring person. He always finds the best deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dale Payne
Dale Payne has been my go to Salesman for over 20 years- he is the best salesman every. Very knowledgeable and caring . Always finds the perfect automobile for me - he is a real asset to Randy Wise dealership - love all the people at dealership also - best dealership also. Thanks Dale for being the best 😃
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aaron Walton In Sales
My dad was looking for a new vehicle and Aaron got him into a GMC Terrain lease. Well fast forward two years later when lease was up and Aaron helped him out again getting him into a beautiful used loaded Acadia! We won’t go through anyone else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buyer Beware
We bought a car from Randy Wise and were told, explicitly and repeatedly, that there was a wiring issue that would not at all affect the performance of the vehicle. Fine. We were also told that a number of repairs and a general tune up had been completed. Excellent. No reason not to believe them - we were buying a ten-year-old vehicle so surely they would want us to come back in a few years when it was time for another trade. When I brought the car in for service less than a year later, we were told our car needed several thousand dollars in repairs and that the exclusion warranty we thought we'd purchased would not cover any of it. I took the car elsewhere and the mechanic discovered that the spark plugs were original to the car and two of them had seized. So, either Randy Wise lied about their tune up and vehicle inspection report or they did such a bad job that they left degraded spark plugs to break on me down the line. Which they did.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair