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Barber Ford Inc

(700 reviews)
Visit Barber Ford Inc
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–5:30pm 7:30am–5:00pm
Wednesday 8:30am–5:30pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–5:30pm 7:30am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
New (616) 499-3090 (616) 499-3090
Used (616) 499-3961 (616) 499-3961
Service (616) 499-3964 (616) 499-3964

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barber Ford Inc from DealerRater.

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I can count on Barber Ford for service and good advice....

I can count on Barber Ford for service and good advice. I’ve tried others closer to home but have not had good experiences. I think they also have fair pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Barber Ford

Excellent dealership with great people, bought threw Dustin who was great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My vehicles airbag lite stayed on They checked and said I...

My vehicles airbag lite stayed on They checked and said I needed 2 new connectors price 600+ dollars to change said would take 3 to 4 hours I refuse repair and paid the 125 dollars dignosis fee and p/u vehicle when I got home taped up connectors with electrical tape and Wella Lite went off They are very nice and professional but this was a bit upsetting to me Thankyou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership !!!

I arrived at R E Barber Ford on announced needing a new battery for my F-150 !!! I was greeted immediately with great respect toward my arrival by Annette Rose the service adviser ! Then to add to my positive greeting by Annette the repair was performed by Technician Russ Tolmsa with great speed and accurate getting me back on the road promptly ! Thank you so much Annette and Russ for going the xtra mile !!! Jim E.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2013 Ford Escape repair

Always a good experience. Always quality workmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a very positive experience at Barber Ford. This is...

I had a very positive experience at Barber Ford. This is the case every time I go there. Everyone is very polite and professional, and I feel confident bringing my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great sales staff

Joe Hovinga is an outstanding sale professional. He’s knowledgeable of his product and understanding of his customer. I highly recommend Barber Ford & Joe H

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

jlmosher567@gmail.com

Always perfect in every way. Very happy with purchase process and service along the way. Thank you Barber Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satisfied

We purchased a new car sight unseen and the dealership was 3 hours away. They were easy to work with and we love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

positive

Staff is helpful - as always. Answers questions and explains things clearly and concisely. Responds to emails and phone calls in a timely manner. Always patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.