Barber Ford Inc

Barber Ford was able to find us the perfect car for our needs. We received it fully serviced and show room condition. A very pleasant experience!

Staff initiated a diagnostic of $180/hr to verify that the lights on the dashboard were indeed part of the satisfaction recall. They needed two and the truck had those two. Come Monday Ford says those lights are it but the truck has something else wrong it will be $1500+ and said recall has expired and the vehicle has surpassed the mileage for that recall. Okay makes sense…. Why wouldn’t they inform us of that when they were checking in their systems and pretty much made it seem like it would be under that recall? Save us $209 to tell us “no it doesn’t cover”. This is taking advantage of people!

I was pleasantly surprised at the change from my last visit about 10 years ago. Everyone was friendly and helpful. Not pushy. Overall low stress transaction. Hoping this hold true when i need service.

Tom was polite and very thorough explaining all that might need to be done for my oil change and tire rotation. Service took a little over an hour and car was returned clean. Again Tom explained what took place and what we can keep an eye out for next time in. Good job!

We are very happy with this dealership Barber Ford , our salesman Dustin Sluiter was very helpful.

We recently purchased a vehicle from Dustin. He was an awesome sales representative!! He was very helpful and was always available for questions or concerns. We would definitely recommend him!

It was a pleasant stress free experience buying our Explorer from Barber Ford. Lindsay was very nice and NOT pushy (which I hate when shopping for a vehicle).

Service Advisor, Annette, was courteous, knowledgeable and kept me up to date on progress regarding my 2020 Escape. Much appreciated and will be back if the vehicle needs future service.

Friendly staff but wait time is a little long and it’s very difficult to get a hold of anyone. I was on hold twice, transferred to voicemail, left a message and no one ever called me back. EXTREMELY FRUSTRATING & DISAPPOINTED in that.

Phenominal Service and communication. Drop off person (Jim) was informitive and delightful to deal with.