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Barber Ford Inc

(701 reviews)
Visit Barber Ford Inc
Sales hours: 8:30am to 5:30pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–5:30pm 7:30am–5:00pm
Wednesday 8:30am–5:30pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–5:30pm 7:30am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
New (616) 499-3090 (616) 499-3090
Used (616) 499-3961 (616) 499-3961
Service (616) 499-3964 (616) 499-3964

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barber Ford Inc from DealerRater.

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I had a great experience buying a car from Barber Ford,

I had a great experience buying a car from Barber Ford, and enjoyed working with my sales rep. Joe Hovinga. The staff were all very helpful and the sales process went smoothly. Joe and Chris Goolsby in the service department were very accommodating and went above and beyond to ensure that everything on the vehicle was working properly, even after the sale. Would definitely recommend Barber Ford, and will be purchasing a vehicle from here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Barber Ford was a great place to buy my new 2024 Ford

Barber Ford was a great place to buy my new 2024 Ford Expedition. Very Happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Barber Ford Holland Michigan

I have purchased two cars from Barber Ford and return there for needed maintenance. I like the ability to book appointments online and that they honor our time by servicing my vehicle in a thorough yet timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Barber Ford

We went to Barber Ford not only because they are our local Ford dealership, but because of one particular salesman?Pete Shearer. Pete has helped us before, as well as some of our family and friends. He is known for his helpfulness, honesty, and willingness to work to get you what you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Richard, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Very good experience with sales staff and financing

Very good experience with sales staff and financing personnel. Always nice to do business with Barber Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second vehicle that we've purchased from

This is the second vehicle that we've purchased from Barber Ford and we've been extremely happy with the great customer service and high quality vehicles. Our salesperson, Lindsey DeRoo went above and beyond to find us just the right vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a '24 Maverick from Barber Ford a few weeks

Purchased a '24 Maverick from Barber Ford a few weeks back and the new truck has been great! The ordering, tracking process during build, delivery, and delivery all met or exceeded my expectations. Zach is a great sales guy and truly wants his customers to be satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Following appt for The Works one of my lug nuts came off

Following appt for The Works one of my lug nuts came off and others were loose. The next day (Saturday) I went to Belle Tire and they resolved the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

Blake did a fine job in delivering us a quality used van for our business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barber Ford of Holland, Michigan

Barber Ford has a great reputation, so I went there to order a 2024 Ford Maverick. Rob Hilbink and Zach Eno were friendly, professional and very knowledgeable. Overall Great Experience dealing with Barber Ford of Holland.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rosemary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!