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Fred Grande Ford

(330 reviews)

Reviews

(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, a clean lounge and friendly people.

Appreciated that I had an appointment and they were on time. They also have friendly employees and a clean customer lounge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

It was a super easy process to get our second lease. Loved the experience, everyone is so friendly and works with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

The awesome way my salesman,Travis had the patience looking for the truck, color and payment I was looking for. Thanks Richmond Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stanley cieszynski

It was great job love it i will go black. They was very helpful and nice to work with and did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Staff and Very Easy to get the deal done.

Travis was very helpful and got the deal done very quickly and kept me updated through every step of the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service. clean

Cindy our sales person was very patient. Answered all our questions and great personality. Glenn closed the deal very kind and helpful. It as a pleasure working withnthem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealer, Period.!

Personal attention. Bought my '17 Mustang from Cody. He bent over backward to get me what I wanted - and even more this time. Great that you are the only dealer in the world who doesn't tack on extra bookkeeping/profit charges. Thanks, Ron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

We really liked our sales person,Cody. he wasn't pushy and was very helpful with the buying process. Everyone there were also very helpful with getting my truck serviced. Overall we had a great experience at Fred Grande Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fred grande

sales people and service people,like chip and travis were great cant think of anything else, hope to do buisness with Grande ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people and a great experience

I have been buying vehicles since 1986 and it has always been a great experience thanks you make the experience of buy a vehicle a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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