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Fred Grande Ford

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They are Flexin' on the competition

The incredibly friendly staff who went out of their way to ensure I was taken care of. I eould highly recommend them to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

My car was repaired quick. And now I have no issues with my car, it is running just like the day I bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, good Staff.

Very helpful, no pressure. The salesman, Travis, was very helpful. We traded in a vehicle and received a fair price towards our new vehicle. Sales manager was also great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Went above and beyond the call of duty to help me with a problem and there was no extra charge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford - Quality is still job 1

Dealing in a clean friendly facility, with such knowledgable, helpful staff, and a salesperson like Cindy Harder all made for a pleasant, even rewarding experience. I'm not sure 5 stars adequately reflects my experience. How might I add 3 more?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and helpful staff and friendly staff

All things were handled smoothly by Chip and he was good at getting me a loaner so I could keep my Dr. appointment . All is running well right now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Fast service, appointments on time for service, great staff, pleasant atmosphere and the showroom was neat and clean. Staff was helpful in helping me find the booklets I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Personal service, attention to detail

Personal service, attention to detail. Have been coming here for years. Always had good a good experience. Fair and reasonable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

It was a easy buying experience. Found the car and went out of the way to go get it. Got the car Friday morning and picked it up Friday afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, friendly staff and hot coffee avail

My truck was serviced for a recall to update software for the transmission. My appointment was timely, the truck updated and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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