Reviews
I had my brakes replaced.
I had my brakes replaced. The techs did a great job. I could feel the difference i my brakes as soon as I left Lithia. Thanks for getting the job well done. I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susan, we're delighted to hear that you noticed the difference after your brake service at Lithia Chrysler Jeep Dodge Ram of Pocatello. Our team is always here to ensure everything runs smoothly for you. Looking forward to seeing you again!
Everyone in the service department was so nice to me.
Everyone in the service department was so nice to me. And very knowledgeable. They did more than I asked for. What a great crew. They all get A++++ I can't remember their names but they all get A+++ and the techs were would we be without them?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, we're so glad to know that our service department at Lithia Chrysler Dodge Jeep Ram of Pocatello exceeded your expectations! We appreciate the A+++ rating and will pass on your kind words to the team. Thanks for choosing us!
Service writer outstanding and on time getting my 3500
Service writer outstanding and on time getting my 3500 back to me and explaining everything thing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rex, We are glad to hear that the service writer was able to assist you and made your experience outstanding. Our Lithia Chrysler Dodge Jeep Ram of Pocatello hopes to see you again for your next service.
Great place to get your vehicle serviced, good
Great place to get your vehicle serviced, good communication throughout the process. Has always been good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kam, we're glad to know you've had consistently good experiences with our service department at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thank you for your support and trust in us!
Great place to get your vehicle serviced, good
Great place to get your vehicle serviced, good communication throughout the process. Has always been good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kam, we're glad to know you've had positive experiences with our service department at Lithia Chrysler Dodge Jeep Ram of Pocatello. We appreciate your feedback and look forward to assisting you in the future!
Jon and the staff at lithia has always treated us well.
Jon and the staff at lithia has always treated us well. We will continue to buy from here and recommend the same!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, it's great to know that Jon and our team at Lithia Chrysler Dodge Jeep Ram of Pocatello have consistently provided you with excellent service. We appreciate your continued support and recommendations!
I originally came into Lithia Chrysler Dodge in Pocatello
I originally came into Lithia Chrysler Dodge in Pocatello Idaho to get a software update on my 2016 RAM 3500 Big Horn. While waiting for the update to be completed I was looking at the 2024 RAM Rebel and William Carrion came up to me and asked if he could answer any questions. I said sure and asked him a couple. He then asked if I was interested in seeing if they had a vehicle that would be an upgrade to the one that I had. I said perhaps if I could get a good trade in value on my 2016 RAM. So, to make a long story short, William was able to find a 2024 RAM 2500 Laramie. And it was the same color as my 2016. I must admit that the 2024 has some very nice upgrades. I especially like the upgraded safety features. I am not sure on the drive train if there is any significant upgrades on it (I'm sure there are), but it is at least the same as the 2016 which is necessary as I use the truck to pull a fifth wheel. During the process I learn that this was Williams first day working at Lithia Dodge. However, he was knowledgeable, and he had help in answering any questions that I had. I don't know the name of the person who sits just to the left of William, but he was a great help in answering any questions that I had. Also, Michael Voorheis was of great help in getting paperwork completed and with the other finance manager (whose name escapes me, I think it was Connor Adams) helped also. I guess what I am saying is that there was a definite team effort to answer all of my question. Below I only checked the names of those who I worked with. Good Job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Russell, it's great to know that William and the rest of our team at Lithia Chrysler Dodge Jeep Ram of Pocatello were able to assist you in finding an upgrade for your 2016 RAM. We're glad you appreciate the new features on your 2024 model! Thanks for choosing us. Should you need anything else, please let us know.
I originally scheduled maintenance, on Dec 30th, for a
I originally scheduled maintenance, on Dec 30th, for a fan heater/air conditioner repair but discovered that the only service performed was another oil change which was just completed in November at this shop. This maintenance visit was a revisit after the wrong service was performed.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, I'm sorry to learn about the mix-up with your service appointment. We aim for clear communication and accurate services, so it's disappointing to know we missed the mark in this instance. Let's make sure we get things right next time - please reach out directly so that we can address any issues or concerns you may have had during your visit. Edward Pasquale - General Manager - 208-904-3369
Great group of people at Lithia Pocatello.
Great group of people at Lithia Pocatello. They always find a way for us to save money when buying vehicles from them. Thx
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, we're glad to know our team at Lithia Chrysler Dodge Jeep Ram of Pocatello could help you find some great savings! Thanks for your support and positive review. Enjoy your new ride!
I was very pleased with the service and the fact that
I was very pleased with the service and the fact that Lithia saved me money.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Pocatello! We are happy to see that you enjoyed your visit and were able to save some money. Should you ever need anything else, please let us know.