Reviews
Dodge
They worked on my 2018 Dodge Durango they did a great job . They were fast and and listened to all my concerns. My car is like new!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alan, we're glad to know our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to address your concerns and get your Durango back in top shape. Thanks for the positive feedback!
Jeanette is always the one that does mean a good j
I always get really good service when I go there. what I don’t like is when I call in to get a oil change and I can’t understand the people that you’ve hired to take the oil change information when I talk to those people I never get a reminder on my phone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, we appreciate your feedback about the service at Lithia Chrysler Dodge Jeep Ram of Pocatello. We're sorry to learn that you've had trouble with our phone reminders - it's something we'll look into improving for a better customer experience in future. Come visit our team again soon.
Jeep,Chrysler, Lithia of pocatello
Leslie the sales person was so fantastic. She made finding my truck a wonderful experience and she really cared. I would recommend Jeep, Chrysler. Lithia to anyone who is doing a trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bridgett, we're delighted to know Leslie provided you with such a fantastic experience at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for recommending us and enjoy your new truck!
Great service
I received great service. All the staff were friendly and helpful. The staff was thorough and timely with my car needs. I can count on help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we're glad to know our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to provide you with great service! We appreciate your feedback and look forward to assisting you in the future.
Car experience for new battery replacement
Phillip Burwell , was welcoming and able to answer all my questions about my car, guide me with decisions and helped me in every good way possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to know that Phillip was able to assist you with all your needs at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thank you for your support. Should you ever need anything else, please let us know.
Sales person was John and Jeremiah jim did the ,
Wonderful customer service.. was helpfully in every way. Was understanding.. listened to what we wanted an needed.. they went above an beyond, where others dont
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to know that our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to provide you with the wonderful customer service you deserve. Thank you for your kind words and we look forward to serving any future needs!
Services
Scheduled service with Phillip in the lube department, he made sure vehicle was in tip top shape, appreciate his attention to detail Thank you Jim
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, we're glad to know Phillip was able to provide you with detailed and efficient service at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for sharing your experience!
Thank you
I appreciate the team at Lithia Pocatello in helping me keep my car maintained. With Lithias help I hope to get the maximum value out of my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt, we're glad to know our team at Lithia Chrysler Dodge Jeep Ram of Pocatello has been helpful in maintaining your car. We'll always be here to assist you and ensure that you get the most out of it! See you again next time.
Oil change
My first oil change. They got me in on time and did a great job. The waiting area was very clean and very comfortable to wait in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbra, we're glad to know your first oil change went smoothly at Lithia Chrysler Dodge Jeep Ram of Pocatello. We appreciate the feedback about our waiting area too!
Good
Good customer service and reasonable prices. Took the Jeep in for new tires. Service quick and speedy. The staff was very nice overall. Ok ok!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Liz, we're glad to know you had a good experience with our team at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for trusting us with your Jeep's new tires!