Reviews
They were quick and efficient!
The workers here are very welcoming. I know nothing about cars and they explained what I needed in a way I could understand. They got me in right away and gave an accurate time frame. I can trust my vehicle with them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dezaray, We're pleased to hear that the workers at our dealership were welcoming and provided you with explanations in a way that you could understand. Trusting your vehicle with us is important, and we're committed to delivering quality service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you and your vehicle needs!
10/10 Love these guys!
10/10 would recommend. Great work! Great staff! Great pricing! These guys sell their cars at really good pricing too. Couldn't be happier with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mike, Thank you for your 10/10 recommendation! We're thrilled to hear about your great experience with our staff, pricing, and the quality of our cars. Your satisfaction is important to us, and we're here to assist you with any future needs or questions you may have. We appreciate your positive feedback and look forward to serving you again. Enjoy your vehicle, and thank you for choosing us!
Jeep Trail Hawk, buyers and sellers wanted.
The dealership appraised my 2021 Jeep Grande Cherokee Trail Hawk and told me that there was equity and that I could purchase a new 2023 Grande Cherokee in my Trail- ,so, I made the decision to trade it for a 2023 Jeep Grande Cherokee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darrell, we're glad to know that our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to assist you in trading up for a new 2023 Grand Cherokee. We hope you're enjoying your new ride, and our team hopes to serve you again one day.
Service review. Repeat customer. Really like your.
You guys are always friendly and helpful. You answer questions and if the desk folks can’t it is but a short time till a grease covered mechanic, (The guy you really like talking to), comes out and explains things to you. I appreciate this. Only request, sugar free sweetener, the flavored kind, at you awesome coffee bar. That would be perfect. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thor, it's great to know that you've had such positive experiences with our team at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for taking the time to share your feedback. We hope to have the chance to serve you again one day.
Great place to buy a car!!
Great place to do business. Everyone was very professional and friendly. They all knew the business and communicated very well. Brandon Beers was an exceptional salesperson. Great knowledge of the vehicle. Easy to do business with. Great employee. The building, car lot and the cars were all clean and easy to access.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dr. Allen, we're delighted to know that you had a great experience with Brandon and the rest of our team at Lithia Chrysler Dodge Jeep Ram of Pocatello! We appreciate your kind words about our cleanliness and professionalism. Thanks for choosing us!
Amazing team
Every one Is completely amazing from sales to the the treat who works on the cars all the way down to sending a text after your service done to your car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amery, Thank you for taking the time to review us. We pride ourselves in providing every customer with a top-quality service. We’re pleased to see that these standards were met.
Good, reliable service
I always get treated great at your dealership! My vehicle is usually finished in a reasonable amount of time each time I come. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Nicole! We are always happy to serve you. Our team is already looking forward to your next visit.
660 Bennett Avenue
The service staff was quite helpful in finding and then fixing (I hope), the problem with my back up camera not functioning properly. This problem has been an issue for two years. Thank you!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin, Thank you for taking the time to review us. We pride ourselves in providing every customer with a top-quality service. We’re pleased to see that these standards were met.
I DO recommend Lithia CJDR of Pocatello . . .
Tom and the service team are always most helpful and make sure every part of whatever service project we are in for is totally understood in terms which are very basic. Some places just can't be beat, and this is at the top of the list. I have brought friends here for their service work, and also to buy a car. I DO recommend Lithia CJDR of Pocatello every chance I get.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your amazing feedback, Glenn! We are happy to hear you always receive amazing service. We look forward to serving you again down the road.
New tires
Everything was accomplished as promised. That’s the way business is supposed to be done. The world has forgotten about customer satisfaction for far too long.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenn, Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.