Reviews
All very friendly and attentive from the start.
All very friendly and attentive from the start. They explain everything clearly and are not pushy. Test rides were very informative and showed many features of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Kathleen! We're thrilled to hear that you found our team at Simms Chevrolet to be friendly and attentive. It's great that you appreciated the informative test rides and clear explanations. We strive to make the car buying experience as enjoyable as possible. We hope to see you again soon! Simms Family, (810) 686-1700, https://www.simmschevrolet.com/
Customers are number 1 at Simms Chevrolet, and that is
Customers are number 1 at Simms Chevrolet, and that is why I returned when I was ready for a new pickup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that you chose Simms Chevrolet for your new pickup. Our customers are indeed our top priority, and we appreciate your continued trust in us. We look forward to serving you again! Simms Family, (810) 686-1700, https://www.simmschevrolet.com/
Fast , friendly service?
Fast , friendly service?2x ago I brought my remote because it didn?t work. They changed the battery but the problem was the remote, so they should have further checked it the first time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
The friendliest dealership
I have never had a bad experience at Simms, from the owners to their salespeople, to the repair shop and the guys changing the oil, they are all top notch!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Simms Chevrolet, Clio MI
Everyone is friendly, they don?t treat you like you don?t know what you?re talking about in thr service dept. When getting a new car, Richard centilli never tries to sell me something I don?t want or need, getting the best deal possible. He makes sure he goes over all the bells & whistles in the car before you even think of leaving. I give them all ??????????!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Simms Chevrolet CO.! Please don't hesitate to reach out if there's anything additional we can do for you.
I came in Friday to get a bulb in my cars headlight.
I came in Friday to get a bulb in my cars headlight. I was dealing with Chad. He told me that the service man went out to lunch. I rescheduled for Monday (Feb 5), in the morning. As I was heading to my car to leave, Amber (one of the drivers), shouted out that the service guy just went out tj get lunch. I was already told he went for lunch. The conversation had nothing to do with her. She talked out of turn. I did not appreciate that. Amber didn't need to say anything. It had nothing to do with her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for leaving feedback. Please reach out to us at (810) 686-1700 so we may identify ways to improve your experience.
Simms lied to me
Sold me a car with a blown transmission and said it’s sold as is so I’m stuck making payments on a car that doesn’t run, I asked to return it the same day and they refused to. Thank you mr simms
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shams, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (810) 686-1700 when you have a chance. Thank you, and we look forward to hearing from you.
Oil change.
I went in for an oil change on my Silverado Truck. I always get great service at Simms Chevrolet. I would recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you simms
Fast friendly service. Made the repair, and fixed it right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ethan, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Dick Centilli and Simms Chevrolet of Clio Michigan
Best salesman I ever dealt with. He sold the dealership as well as the car. Very knowledgeable. Definitely knows his business. I would recommend this dealer and especially this salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!