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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Great Experience and Amazing Staff

Transitowne did an amazing job! I needed two vehicles desperately as it was not safe for my family anymore. I was in close contact with Alyssa who was a delight to work with. She transferred me and my partner Dawn to (T.J.) all together we were very impressed with how fast the dealership was able to put together two cars and get us into low payments given our financial situation. Tj was very friendly, outgoing, and funny what was huge for us is the kids loved him and he went out of his way to fill the car full of balloons!!! I asked for a bunch of business cards and will be sending as much business your way. Thank you Transitowne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Julie, Thank you for taking the time to tell us about your experience. We hope you love your new vehicles! It is our pleasure to do whatever we can to make your transaction as positive and memorable as possible. We hope to work with you again in the future. Thank you for your business and your compliments to our hardworking staff.

Amazing sales and service!

Dealing with Nicole and Scott was a breeze. Very professional and easy to work with. They were able to answer all of our questions, and got us the exact truck that we wanted with no hassles. So glad we chose this dealership, it was an easy, comfortable process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Carly, Thank you for your compliments to Nicole and Scott! We are so happy to hear that you had a great experience with us. We appreciate your business and we hope to have the chance to work with you again in the future.

Very Impressive Dealership

I will admit I hate going into dealerships. Me and my wife argued for weeks about buying a new car, long story short we ended up going into Transitowne on a Saturday just to LOOK. We where greeted by T.J. we told him what we were looking for in our next vehicle and before you knew it we were leaving with a 2014 Chrysler Town and Country. Out of everything though our favorite part of the buying experience that me and my wife agreed on was how well our salesman connected with us and our small family. The best part was T.J. went out of his way to make a scavenger hunt for scratch off cards in our OWN VEHCILE it was fun for the kids and us as well. I strongly recommend this dealership to friends and family. GREAT JOB!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Scott, Thank you for the review! We are so happy to hear that you we were able to work something out with you. We hope you are loving your new vehicle and we hope to have the chance to work with you again in the future.

Excellent Job

Went to Transitowne to look at some Jeep's . A sales associate by the name of John G came over and introduced himself. He was a very nice guy and was very helpful didn't expect to buy that day but we test drove a Jeep Renegade and bought it the same day had a great experience would definitely recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Donna, Thank you for taking the time to leave us a great review! We are so happy to hear that you had an excellent experience with our staff. We appreciate your business and your kind recommendation.

Got my 07 ram 1500 couldent be happier

Picked up my 07 ram 1500 last week had a great and easy experience with the best sales girl in the world nicole she was funny and very professional i was able to test drive my truxk thursday and drove off with it friday made things bery easy i would recommend anyone looking for a new vehicle to go to transit town A++++++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Jesse, Thank you for the great review! We hope you are loving your Ram. We appreciate your business and we hope to have the opportunity to work with you again in the future.

Honest and great staff very friendly

Bought a used suv from Andy he very honest and easy to deal with would highly recommend giving this dealer a good look at .very fair in price on their inventory great buy !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Bill, Thank you for the review! We are so happy to hear that you had a great experience with us. We appreciate your business and we hope to continue working with you in the future.

Amazing Staff and Buying Experience!

Came in just to look at a certain vehicle. I didn't expect to buy because I currently had a deposit down for another vehicle at another dealership. Anyways I started talking to the managers and explaining my situation. I wanted to be around a certain payment and loved there 2014 Jeep Grand Cherokee. They turned me over to the salesman (T.J.) who was very professional and funny he sold me my current vehicle (Jeep Grand Cherokee) I couldn't be anymore happier. The process was smooth and who knew the salesman was very cute. I would definitely recommend this Dealership to friends and family in fact I already have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Kristin, Thank you for taking the time to tell us about your experience. We appreciate your business and your compliments to our staff. We look forward to continuing to work with you and we hope you will recommend us!

Great Staff

We came here to look at a new Grand Cherokee because they had a large selection. We ended up finding the exact one that we wanted and everyone there made the buying process fun and easy. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Danny! We appreciate your kind recommendation and are so happy that we were able to get you in the vehicle you wanted. We sincerely appreciate your business and hope you will come back to see us in the future, should you require our services.

So, so happy!

Easy to work with. Friendly staff. Great experince. This is the 2nd time I've bought from a Transitowne. I love my new set of wheels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great place

Easiest buying experience. Management came over to introduce themselves right after my test drive. My sales girl Anna was great. Explained everything in the compass. She made it fun and painless. I would recommend her and this dealership to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five star rating, Jessie! We are so glad you had a positive experience at our dealership. Thank you for recommending us - we appreciate your business.