Reviews
Great used car buying experience with Lyle
I started looking for used cars on cars.com. I did my researched and honed in on the vehicle I wanted. Transitowne had one on the lot. In two visits we test drove and purchased the vehicle at the price we hoped to get. The car I traded in was fourteen years old, so buying cars is not something I do regularly or feel knowledgeable about. When I called to inquire they put me in touch with Lyle, who made the process very straightforward and worked with us to get the car to payments we felt comfortable with. Great experience! No drama!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to tell us about your experience, Cat! We're so glad you had a great experience, and we hope you are enjoying your new vehicle!
Dream vehicle.....awesome experience
Had a dream in mind and thanks to glen colton.....dream came true and had keys in hand in no time flat........Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We are so happy to hear that you had a great experience with us. We hope to have the chance to work with you again and we appreciate your business.
excellent service
They have a excellent service department. I travel 45 miles to have my truck service there. They always treat me great. Now that the only place I will have my truck service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Chuck, Thank you for the review! We are pleased to hear that you are always satisfied with our service and we look forward to the chance to work with you again.
Worth Your Time to Stop Bye
I was planning on driving up to nine hours away to get a good deal but called new car sales manager Scott Horvatits at Transitowne at the recommendation of a co-worker and I'm glad I did. He set me up with salesman Glenn Colton who was personable, professional, and honest. They gave me a more than fair deal on a new Cherokee lease without any of the typical haggling and drama. I will definitely be back in when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review, Bill! We're so happy that we were able to save you the trip and help you find the perfect new vehicle! We sincerely appreciate your business and will certainly pass your kind compliments on to Scott and the rest of our team. Enjoy your new Cherokee, we look forward to doing business with you again in the future!
The salesman, Lyle, did a great job.
We didn't buy, but it was only due to a few personal things that came up. Our salesman Lyle did a terrific job and got the price exactly were we would have been comfortable.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write us a review! We appreciate your kind words and hope you will come back to see us when you're ready to buy your new vehicle. We look forward to doing business with you in the future!
Brand new Jeep Cherokee is a lemon
Terrible experience and would never recommend Transitowne. After 5500 miles, brand new Jeep Cherokee had blown out engine due to a manufacturers defect. The vehicle still sits at the dealership not repaired for a month while the dealership blames cooperate and cooperate blames the dealership. Nobody calls me back or updates me. Manager promised to update me a week ago and still no call. When I do reach someone they tell me there is nothing that can be done since the car is not fixed. I have purchased many cars for personal and business use, have used many dealerships but have never had such a problem as this.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best service around
Patt Wolcott did a great job, took great care of me. Hands down would recommend him to anyone else! Easy leasing process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Sean, Thank you for the review! We are so happy to hear that you had an excellent experience with Patt. We appreciate your business and your compliments to our staff. We hope to have the opportunity to continue working with you in the future. Thank you again for your recommendation.
auto purchase
Very good buying experience. THANKS TO GLENN COLTON, Very helpful. Took time to show me all the features of the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are so happy to hear that you had a good experience with Glenn. We appreciate your business and your kind recommendation and we hope you love your new car.
Super mega awesome wonderful: Glenn Colton
Bought a beautiful certified pre-owned Jeep this week. Glenn, Scott, and Mark in finance went out of their way to help me with a major purchase, I was scared but walked out thrilled to be a Jeep girl. Definitely stop here in your Jeep journey if you're looking to buy or lease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your excellent review, Linda! We are so pleased that you chose us to help you get into the Jeep of your dreams! We sincerely appreciate your business and kind compliments and look forward to doing business with you again in the future.
Great Experience
I had the pleasure of working with Glenn and Damien to buy my new car. Both were very accommodating and understanding throughout the process. Glenn was my primary salesman and would absolutely buy another car from him, even coming from Rochester. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review, Ben! We are so happy to hear that Glenn and Damien were able to help make your car-buying experience easy and enjoyable. We sincerely appreciate your business and hope you will recommend us to your friends and family!