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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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just bought a 2015 Dodge Caravan

James May was our salesman. We had a very good buying experience-having to go through several vehicles to find the right one. He had patience with me and all my questions. Doug even got a nice RAM hat. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Carol Sue! We appreciate the kind words about James, and we are glad to hear that Doug his pleased with his new hat, and we hope you are enjoying the vehicle as well!

Pioneer Lady

Outstanding service. Pete Iglienski provided excellent customer service. We are repeat customers. Out entire family comes here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good service.explained everthing in detail.

Made buying a car a little less stressful.Good dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear customer, Thank you for the great review! We appreciate your business and your kind recommendation and we hope to business with you again someday.

Happy with the customer service

My sales person Bill Sienkiewicz was extremely friendly, helpful, and created a stress free buying experience. Very helpful with my trade-in information and got me the vehicle I have always wanted, for a great price. It was the best vehicle buying experience I have ever had. I will recommend Transitowne and Bill Sienkiewicz to anyone interested in a new or used vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Jason, Thanks for the great review! We appreciate your compliments to Bill and Transitowne. We hope you love your new vehicle and that we might have the opportunity to do business with you again. Thank you for your purchase.

Got new Jeep Patriot

James May was a pleasure to work with. Made the car buying experience not only fun but fast and easy! Very highly recommend buying a new or used car here and dealing with James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Will, Thank you for kindly recommending James and Transitowne! We are happy to hear the details of your experience and we hope to do business with you again someday. Thank you for your purchase.

Professional service

Jeffrey Persutti was my sales person. He handled my questions in a professional manner and was attentive to detail. He made the buying process quick, fair and non-high pressured. Very easy to deal with and returned calls, texts and emails promptly. Highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Carmelo, Thank you for kindly recommending Jeff and Transitowne! We are happy to hear the details of your experience and we hope to do business with you again someday. Thank you for your purchase.

FINALLY GOT MY FIRST JEEP!!

As my very first experience coming to Transitowne to purchase a vehicle, I was openly welcomed! They are very accommodating and I received my new Jeep on the SAME DAY the numbers were talked and I made a decision! Everyone I spoke to throughout the couple of hours I waited for everything to get finalized were amazing and superbly friendly. Throughout my car buying process, I spoke with James May, and Bill Pease and Mark Valenti; were all great to work with--I highly recommend coming to Transitowne and talking with these guys if you are looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your great experience, TIffany! We were very happy to have been able to get you into a great car the same day, and we appreciate the kind words about James, Bill, and Mark. Thanks for recommending us, and we hope you are enjoying your new Jeep!

purchased new 2015 Dodge Journey

Very pleasant experience. Personable staff that listened to my requirements. Ken, Cory and Jeff were excellent and very patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great feedback, Ginny! We appreciate your business!

Great Deal!!

Bill was a wonderful no pressure salesman, he made my first car buying experience wonderful. I told him exactly what I wanted and he was able to give me that. I would recommend this dealership to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to post a review, Kristen. Congratulation on your first car buying experience! We are thrilled to hear that we were able to make it a great one, and we hope you will keep us in mind the next time you are in need of a great new or quality pre-owned vehicle!

excellent service

bill pease and bill szymanski were awesome. they took care of my needs, and understood my financial situation. outstanding experience. would recommend these guys to anyone. thanks so much. extremely ecited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Dieter, Thank you for the great review! It was a pleasure to do business with you and we are happy to hear that you had a positive experience. We hope to do business with you again someday and we appreciate your kind recommendation.