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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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2013 Nissan Sentra from Jeff!

was a good experience , jeff worked with me on everything , during this process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear patrockets, Thank you for your compliments to Jeff and Transitowne. We appreciate your business and we are pleased to hear that you had a great experience. We hope you love your new Nissan!

Great Experience

Very smooth, easy buying process; the dealership had the exact color and model I was looking for and Bill made it easy to work out a deal. Extremely satisfied with the entire process and my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Katie, Thank you for the great review! We are pleased to hear that Bill was able to provide you with a positive experience and help you find what you were looking for. We appreciate your business and your kind recommendation.

Needed a car fast to replace totaled vehicle

Out shopping for a vehicle after lost car in accident. Returned to the dealer that we purchased our last two vehicles from. Salesman James may was ready willing and able to assist us in finding what we were looking for. his understanding of our situation was comforting and was well received. We love the service we've received over the years with the service department. I see no reason to ever look anywhere else for our car needs and would recommend both transitowne dodge and James to anyone I know looking for a car or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Paul, Thank you for the great review! We are so happy to hear that you had a wonderful experience with James. We appreciate your business and we look forward to working with you again in the future.

Great Sales experience

We recently purchased a 2015 Jeep Cherokee Latitude from Pat Wolcott of Transitowne ,Pat made our purchasing experience an uncomplicated one. Pat is a friendly personable sales person, who will guide you through the many great vehicles the dealer has to offer. He is fair in his pricing and sales pitch leaving the sale and pricing to you. We would highly recommend him and Transitowne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Karen, We appreciate your business and your kind recommendation. We are so happy to hear that you had a great experience with Pat and we hope you love your new Jeep!

New Chrysler 200 from Jeff!!

We couldn't be more pleased with the service from Jeff. My son came in a day earlier looking for a car that would be affordable for him and still being something he liked. He got all the information he needed that day, brought the paperwork back to me and we cam in the next day to finalize the deal. It was extremely easy and time efficient when i got there to finalize my sons deal. My son couldn't even the buy the car when he came in to look that day but was still treated excellent from Jeff and the staff. We will be back for the next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buy your new Jeep here : - )

Worth driving 70 miles to buy from Transitowne! Peter Igielinski took excellent care of us. We were able to buy the Jeep we wanted (option-wise and color-wise) at a price that was better than any dealers could offer us in Rochester. There was no pressure to add on anything to the deal though we did decide to go for the 10 year rust warranty ($500 total, a no brainer for those of us who live in Western NY).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us. We are thrilled to hear that you were so happy with our service and that we were able to get you the Jeep you wanted at the best price possible! Please don't hesitate to ask if there is anything more we can do for you.

Jeep Renegate from Transitowne

I came in looking to Lease or Buy a Jeep Renegade, and Bill Syzmanski took me right away and answered all my questions and approached the entire process in a very laid back, yet professional manner. I ended up purchasing and driving away a Renegade that night!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Phil! We are glad to hear that Bill was able to get you into a great vehicle that you could enjoy right away. Thanks for the feedback, and please keep us in mind the next time you are in need of a great new Jeep!

New Jeep Patriot

Bill Siennkiewicz was a great sales person very knowledgable and willing to work with us.. Bill Pease also introduced himself and talked about any issues we may have had.. Will surely come back when I need another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We are thrilled to hear that you were happy with our customer service and the fact that you mentioned you will come back to us for your next vehicle means the world to us! We look forward to working with you again in the future!

GREAT Services...

I'm so impressed with Joe today. He is an amazing person. He is willing to take his time to communicate with Deaf person. Please give him an A Plus and a lot of credits!!!! I'm so exciting to drive my new car today. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Prohring, Thank you so much for your kind words and wonderful review. We are delighted to hear that you were so happy with our service and with your new car and we hope that you continue to enjoy it for many years to come!

New Chrysler 200 from Jeff

Very professional and friendly service. Process was long but Jeff kept us informed through all the steps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback, Jessica. We appreciate your business!