Reviews
Great Experience
Bought my 2008 Trailblazer today from James May at Transitowne DCJ in Elma, NY. We came in just to test drive and were thrilled with the vehicle, with James's assistance. We were able to purchase the vehicle and get everything done in under a 2 hour time frame. Absolutely no high-pressure, few minor repairs were made, and the car was ready for me to drive away! Thank You to Transitowne and specifically James May.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear T-Simpson, Thank you for the great review! We appreciate your purchase and your feedback. We are pleased to hear that James gave you a great experience and helped you find what you were looking for. We hope to do business with you again sometime in the future.
Good Customer Service
The process was simple and I loved how they listened to what I want. Peter Igielinski took great care of me! I also liked that the manager Ken came to talk to me. Great customer service all around.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kayla, Thank you for taking the time to share your experience with us. We are delighted to hear that you were so happy with our customer service! Please don't hesitate to contact us if there is anything further we can help you with.
Great service
Joe Oddel was very professional with prompt service and made everything very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, Thank you for sharing your review with us. We are thrilled to hear you were so happy with our work and that we were able to make the process a little easier. Please let us know if there is anything more we can do!
Great Expierence
I hate buying new trucks because I hate the whole process, but Bill Szymanski made it a fantastic experience for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jim, Thank you for taking the time to tell us about your experience with Bill! We are so happy to hear that you had a great experience and we hope you are enjoying your new truck. Thank you for your business.
New 15 Cherokee from Jeff!!
Walked in not expecting to buy a car or truck, browsed around...found something we liked and was shown every option and was given very detailed information about the vehicle. Service from Jeff was great, we didn't feel pushed to buy something we didn't want or something we couldn't afford. And the staff in and around are nice as well. It's good to know we have a dealership like this around the corner!! We will definitely be back for another car or truck when my other lease is up!! Thanks again!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason & Jenn, Thank you for taking the time to share your experience with us. We are thrilled to hear that we were able to help you find the vehicle you wanted and that you were so happy with our service. It means the world to us that you mentioned you will definitely be back - we look forward to working with you again!
2015 Dodge Dart
Bought the car from James May, I was quite satisfied with the way I was treated and the price. I would recommend James to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lou, Thank you for your kind review and for your recommendation. We are delighted to hear you were so happy with our service and hope that you would consider us again in the future!
New 2015 Jeep Cherokee from Jeff!
I had the pleasure of having been lucky to have Jeff Persutti as my salesman. I had came into the dealership back in 2014 and bought my 2014 Grand Cherokee from him and felt the need to come back to him for his outstanding customer service and no pressure sales. He is an asset to the company and treats you like a friend. I will always recommend and come back to deal with him personally in my car buying needs. Thanks again Jeff!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, Frankie. We are very proud to hear such wonderful feedback about Jeff, and we are thrilled to know that you have become a repeat customer! Thanks for recommending us, and we look forward to working with you again the next time you are in need of a new Jeep!
My new car
Joe Oddo best salesman ever! loved the service from all the people here very friendly. would tell my family and friends to come here !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Doris, Thank you for the great review! It is wonderful to hear that Joe was able to provide you with a great experience. We appreciate your business and your kind recommendation.
Great Service Great Salesman
First time buy from dealership. Salesman James May was great along with the financing department. Everything was done quick and in my best interest. Will definitely be back again when time to purchase another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Chris, We appreciate you taking the time to tell us about your experience. Thank you for your business and for the great review! We look forward to working with you again in the future.
Review for Pat Wolcott at Transitowne Dodge
A couple of weeks ago I bought a new 2015 Jeep Cherokee from Pat Wolcott at Transitowne Dodge in West Seneca. This is the second new vehicle I've purchased from Pat and Transitowne and both times have been a great experience. I was very specific about what I wanted on my new Jeep and Pat accommodated all my requests. I love my new Cherokee, the deal was right and I'm sure this won't be the last vehicle I buy from Pat! Not only was it a pleasure dealing with Pat, everyone at the dealership was great. They really know how to treat the customer. I would definitely recommend you go there when you're looking for a car...and ask for Pat!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RoseAnne, Thank you so much for your generous review and for your recommendations. We are so happy to hear that you had such wonderful experiences both times you worked with us and it means the world to us that you plan to shop with us again in the future! We look forward to seeing you again when that day comes!