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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(767 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 11:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Couldn't be happier!

I cannot say enough about this dealership and their top of the line salesmen! I came in to purchase a brand new 2015 Wrangler after numerous family members had their great experiences. I was able to meet with Tim and he was able to secure me exactly what I wanted. Kept in constant communication with me the entire time and showed me all of my options. He was able to get the jeep I wanted at the price I needed, with some extra cut off! Between Tim, Pat, and Pete, I don't think I could have been in better hands. Seriously top of the line customer service. Not a single problem or complaint to be had, everything was perfect start to finish. And to top it all of, I LOVE my new vehicle! Would recommend to anyone looking, serious or casual!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Jocelyn, Thank you for the excellent review! We are so happy to hear that you were satisfied with our level of customer service. We are thrilled to hear that you love your new vehicle and we hope you will recommend us to family and friends.

Very happy with my 2011 Town & Country

Bill Sienkiewicz was just fantastic in the selection process he made sure my van was going to everything that I expected. WOW what a great experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Bill, Thank you for the great review! We are so happy to hear that Bill was able to help you find exactly what you were looking for. We appreciate your business and your recommendation.

bought my town vehicle

I was greeted promptly but not so fast I felt like I was being mugged. I'm pretty demanding as a shopper and James was very responsive. I'm pretty happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Made buying a car a breeze

Bill helped me buy my first car and it couldn't have gone smoother! He was friendly and knowledgeable. He knew when to give me time to browse and when to come over to answer my questions. I would highly recommend Transitowne and be sure to ask for Bill Sienkiewicz when you come in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy with my new purchase

Great service! Very nice and accommodating to my needs and wants! I would definitely recommend to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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happy customer

Pat Wolcott was an excellent sales person and helped me to select the vehicle I purchased. I would highly recommend Transitowne Dodge to anyone who is interested in buying or leasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New 2015 Jeep Compass

Our experience with Jeffrey Persutti at Transitowne was awesome! Stress free and very simple. We came in looking to lease a compass and found the perfect one and Jeff and Bill mad it fit right into our budget. I'm so happy to have my new Compass and will be back to lease my next car. Thank You Transitowne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New 2015 Grand Cherokee

Met with the salesman and explained that I wasn't too hopeful he (Transitowne) could beat any of the other quotes I had been given for the exact same vehicle at other dealers. Within 15 minutes the deal was done and I walked away with a $20 a month lower payment. The vehicle I wanted was at another dealer over 100 miles away and they had no problem making a dealer trade to get what I asked for. Delivery was on time without any issues. Glad I gave Jeff Persutti the opportunity to sell me a car, job well done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just bought a certified Jeep.....

James May was helpful, considerate, and he listened to what we had to say about what we wanted. I recommend him and Transitowne!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Helping the Basset Hounds

I was looking for a new vehicle for our basset hound rescue. Bill and Pat knew what would suit my needs and drove out to their other location to bring back a different model. It was absolutely perfect! I was buying the car by myself and they did not have any high pressure sales tactics that made me feel uncomfortable. I enjoyed them and listening to their dog stories. I feel I got a great vehicle for a good price and when time comes to trade our other van in, I will be back to see Bill, Pat & manager Bill again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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