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Walls Ford

(1,051 reviews)
Visit Walls Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (978) 518-3084 (978) 518-3084
Used (978) 518-3174 (978) 518-3174
Service (978) 518-3083 (978) 518-3083

Reviews

(1,051 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walls Ford from DealerRater.

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I had a last minute trip that I needed my truck serviced

I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Walls Ford and Bob took care of the problem with the car

Walls Ford and Bob took care of the problem with the car quickly and correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They always get me in on a timely manner & if not waiting

They always get me in on a timely manner & if not waiting they drop me off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hard to imagine a dealer that provides better customer

Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bob was great.

Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Can't say enough about the service staff.

Can't say enough about the service staff. Knowledgeable and accommodating from the phone call to when I walk in the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Stan Wojtas was terrific.

Stan Wojtas was terrific. The entire experience was easy, and everyone I interacted with at Wall's was attentive and knew their stuff. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love the car the the oricinng deal I recieved.

Love the car the the oricinng deal I recieved. Mark Rotner did an excellent job on delivering and processing the car at Windham NH Town Hall. He spent about 1 hour after the car registration at Town Hall reviewing all the features of the car. Apprectiate the follow through of the Controller Lynn who processed a double down payment error. She followed through to the point where the owner John Walls returned the check to my condo in NH personnally. Love the car and the deal I received.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very organized, polite, professional and courteous.

Very organized, polite, professional and courteous. Answers questions and explains the work that was done and may be needed. Not pushy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Wall's Ford takes pride in providing professional, courteous service to ensure customers feel informed and comfortable while work is being done. Your feedback means a lot to us, and we look forward to assisting you again whenever you need us!

Good group of guys, solid communication.

Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!