Reviews
J Brown
Service personnel made booking appointment easy. Also, advised me at time of booking that there was a possibility of delay because of a shortage of certain parts, which avoided any surprises. Parts were able to be obtained on time and service was performed in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James, for taking the time to share your experience. At Wall's Ford, we try to be as transparent as possible by providing important details. So glad we were able to get the part quickly! We look forward to continue providing you with prompt and professional service for many years to come!
Don't waste your time going anywhere else!
Don't waste your time going anywhere else! The sales staff are as knowledgeable and honest as they come!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, Mike! You sure have a way with words! Thank you for the great review! We look forward to serving you for many years to come!
Superb Service
From the first phone call, till I drove off in my new truck. The whole experience was great. Jack is a great salesperson and Stephanie and Bob made the paperwork part smooth and easy. Will definitely purchase my vehicles here going forward. Thank you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jarred, for taking the trip up to Wall's Ford; and, for sharing your experience! We couldn’t be happier that Jack provided you with a great car buying experience. He is a real asset, and we are lucky to have him on our team. We appreciate your business, look forward to seeing you again!
I couldn't think of a better situation for maintaining
I couldn't think of a better situation for maintaining the life of my vehicle, than to have enjoyed and been thankful for the services rendered by the Service Dept. at Wall's Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you James! We're thrilled you were so satisfied with the service you received. Your feedback is much appreciated, and we look forward to serving you for many years to come!
Walls is an amazing, friendly, accommodating, and
Walls is an amazing, friendly, accommodating, and respectful dealership. Everyone within the dealership we dealt with was nothing but wonderful and friendly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We look forward to providing you with that same level of customer service for many years to come!
Went in for an oil change, and was told rear brakes
Went in for an oil change, and was told rear brakes needed replacement. was out of there within an hour and a half.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. So glad we were able to get you taken care of so quickly. We look forward to serving you for many years to come!
We just purchased a 2019 Ford Explorer from Walls.
We just purchased a 2019 Ford Explorer from Walls. Mark the Sales Manager and Dave the Dealership Manager have been wonderful! They have been extremely responsive to any questions or concerns we have! I’m enjoying working with them, you can truly tell they like where they work; and it shows! I would highly recommend this TEAM!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just purchased my leased Ford Flex at Walls Ford.
I just purchased my leased Ford Flex at Walls Ford. The finance manager Bob and his assistant Stephanie did a great job. They made the purchase trouble free and easy. I will definetly go there for my service work or future purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall good experience
The service staff was friendly. Explained what I needed to know. Overall good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your Review Linda! We look forward to serving you for many more years to come.
Been a customer for quite a few years.
Been a customer for quite a few years. Always treated well by Wall Ford and would recommend other Ford owners to take advantage of Wall Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, and your referral! We look forward to serving you for many more years!