Reviews
Professional, Caring, and Accommodating
Keep doing what you've always been doing. Thanks, Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Walter! We're happy to help however possible. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Exceptional Service
I was extremely happy with the care and service I received from the Terry Morris Collison Center. Jim kept me up to date on the status of everything and they handled all the back and forth with my insurance company. I will highly recommend them to everyone I know!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrific buying experience and great service
The service staff where very accomodating. The work that needed to be done was completed tested and done on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Relaxed, Easy going sales room.
Neighborhood Ford dealer just down the road from my home. Several F1 50s to choose from. I got the truck that I wanted at the price that I expected. Nobody tried to sell me anything I didn't want.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the wonderful comments of the team here at Morris Ford. If you need more help, our team is available to talk -- safe travels!
Service
I had my vehicle looked at for paint bubbling and was told that it was a possible rust issue and that it needs to to in the body shop and I would be contacted as to when it could be brought in for repair. I have not yet been contacted as to when it could be done. I am waiting to be contacted. Surely they know how far out their work is scheduled.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change at last minute
Called during the day after a morning time at work. Scheduled the Works oil change, etc. Also reminded service advisor ( Rob George ) to check brakes as per recommendation from last service. Was expecting to have to leave car and return the next day. Rob said it could be done that day. It was. Excellently as always.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Philip! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Great Staff
The service staff is knowledgeable and helpful as always. Thanks for being so considerate and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and not long wait times
Car was in and out with friendly service and very satisfying results
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE
they treat us like family and service was very good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Peter! Thank you for your positive review. We respect our customer's time and budget. Drive safe, and we'll see you on the road.
nice visit
I enjoyed interacting with the staff, having a good cup of coffee, all while knowing my car was receiving excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase