Reviews
GREAT DEALERSHIP
WE ALWAYS ENJOY COMMING TO MORRIS FORD.SERVICE IS ALWAYS DONE QUICK AND CORRECTLY,AND EVERYTHING THEY DO TO YOUR CAR OR TRUCK IS DISCUSSED WITH YOU FRIST.THE STAFF ALWAYS SHOWS THE UTMOST RECPECT AND IS THE FRIENDLEST AROUND.WE DON'T FEEL LIKE A CUSTOMER,WE FEEL LIKE THERE FAMILY.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car owner
Should routinely check if NYS inspection is due. Forgot to tell Service Rep. Have to return for NYS inspection that should have been done previously.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service With a Smile
The staff were friendly and helpful as always. Excellent service manager and advisors paired with knowledgeable technicians. A fantastic experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to do business
Never have a problem at Morris Ford. Customer service people always know what to do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Please let us know if there's anything else we can do for you.
Service
F150 the service was great and every thing was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Peter! We are happy to hear of your positive experience with our dealership. Thank you for taking the time to share your feedback with us.
oil change service and detail
service was excellent, i also had truck detailed, the interior was spotless???. very, very happy with the work performed????..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
60000 Mile Service
Rob was great, he always is. I was a little shocked at the labor to change the plugs, then I Googled what had to be done and found out that I got a good deal! I'll be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Matthew. If you need more help, our team is available to talk -- safe travels!
Quick and very thorough service
My car was serviced very well. Needed my oil changed and they took care of that as soon as I arrived. The Service Manager called to inform me I needed to have a seal replaced in transmission and that was taken care of. I appreciated the fact that everything that needed to be done was taken care of. My rear breaks needed new rotors and I was informed of that before anything was done. I was very pleased with the service I received and my car runs great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
A wonderful, caring, clean place to do business!
From making the appointment, to signing in with my Escape, to getting my car after it was serviced was all handled with courtesy and care. I respect Morris Ford because everyone there treats the customer with respect!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
jjjjj
Service was good, originally thought they would need the truck overnight but got it fixed in one day. I would appreciate when my vehicle is fixed and when they know I will be picking it up late they NOT PARK IT WAY IN THE BACK OF THE LOT! The waiting area needs serious re-vamp including some areas to sit with a computer.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership. We appreciate your positive review!