Reviews
Great service
My experience there was great this was my 2nd time having my fix there and both times Shawn was very helpful he Gave me a rental told me how long it would be called and told a few things I needed to know and that was good and every time I picked my car up I had a car wash the service is very good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Lease vehicle
Paul was great. Despite some obstacles in delivery, he was personable and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, thank you for writing this fantastic review and giving our dealership such a high star rating! At Bob Maxey Lincoln Sales, we value our customers and we look forward to seeing you on your next visit. Take care!
Service at Bob Maxey Lincoln
The service that I received from the team at Bob Maxey Lincoln was second to none! I am always treated like I am their only and most important customer. The team consisting of Marty Rutkowski in sales,Sean in the service department and Mark who picks up my car and delivers it back are the very best! This is my fifth Lincoln with this dealership and I have never been disappointed. I have family members and people that I work with that I have steered toward this dealership and they are all in agreement Bob Maxey Lincoln is beyond reproach!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is always great seeing you again, Marv! Thank you so much for continuing to choose Bob Maxey Lincoln and we sincerely hope to see you here again down the road! Safe travels!
Great service
Very good oil change and 7500 mile Checkup on my new MKX
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service on my 2006 Milan
I had the front brakes replaced on my 2006 Milan. Sean was the agent who checked us in. He was very helpful. He called with the diagnosis, and regarding pick up. I have hardly driven my car since the brakes were replaced. But they seem to be working fine. I will continue to go to you for service on my car. I have been waiting to complete the survey as I have not really driven the car since picking it up from the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Dawn! We always enjoy hearing back from our valued guests and we look forward to seeing you again soon.
The Best Service In Town
From the very first day that I leased my MKZ in 2008 and eventually brought the car, the staff has been the BEST! The service reps always pleasant and informative every time that I need their service. I planned to stay with this Dealership as long as my car last.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edith R Montgomery, Ph.D
Service was excellent. and the facility was comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we're doing, Edith! We're glad you had such a pleasant visit and we look forward to seeing you again down the road!
Lincoln MKX
I have a Lincoln MKX 2010. The service was prompt and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Alice! Please let us know if there is ever anything else we can do for you! Safe travels!
great service
Considerate, knowledgeable and timely. My only other comment relates to "value" - the cost for the purchase and installation of a new battery seemed higher than it should be. I do admit to not have done any research on the matter - just relying on prior experience and intuition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retited
Your sales associate Dennis Bradford did an outstanding job of taking care of my needs. He went out of his way to make sure that I was completely satisfied. Also your financial manager was extremely helpful with the financial aspect of this transaction. Job well done!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase