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Bob Maxey Lincoln

(1,240 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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Great Service! Awesome Waiting Room Experience.

Awesome! I dropped my car off, hung out in the waiting room and before I could even finish my cup of coffee, Ryan was letting me know my care was ready to go! Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. David Litchfield.

Quick oil change--no tire rotation, inside and outside wash, out in one hour---what more can u ask for?? 2013 MKS, with about 14K miles. Overall facilities new loot is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick attention and service

Oil change of 2013 Fusion. Quick attention and service. Very nice waiting area, comfortable, clean and well stocked with refreshments. All much appreciated. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Too many questions

I'm tired of these surveys. Feel dedication to the dealer so I answer but I'm tired of all these surveys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facility

My experience at Bob Maxey Lincoln has been the best in all of my car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service visit

Professional staff and work was completed in a short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Service and Staff was Excellent !!!! See you in 6 months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The best dealership in Metro Detroit.

This is my fifth car from your dealership and the service and the staff never fail to amaze me! The staff is always helpful and professional. If and when anyone asks me where to buy or lease a vehicle your dealership always gets an enthusiastic endorsement from me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

BRAND NEW FORD FUSION

ALL MY EXPECTATIONS AND QUESTIONS WERE ANSWERED. THE JOB AND DETAILED JOB DONE ON MY BRAND NEW CAR IS AMAZING1THE CAR RIDES SMOOTH AND EASY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Timely service.

The process was efficient and the work done ahead of the time committed to complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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