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Bob Maxey Lincoln

(1,240 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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Great Service, clean facilities

We have been using another service for a simple oil change because of it's fast service. Bob Maxey Lincoln was just as fast with better service including the inspection of other systems. We have a Ford Taurus and we will certainly be using Bob Maxey for all of our future Ford service needs. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience at a dealer

The staff at Bob Maxey was very attentive and very helpful to my needs. They took the time to explain all the services and the repairs that were done to my mercury milan. All the staff was very kind and knowledgable. What a great place to have your vehicle serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-star review, Dawn Flynn! Thanks again for your business!

Great service

Good and timely service , Clean and well organized facilities, Plesant and freindly employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

I went on a Saturday morning, I was greeted and waited on right away, I waited for my vehicle no longer then 1Hr. I just love Bob Maxey sales and service, your treated and respected well. Good Job Bob Maxey Lincoln. Sincerely, Angie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GO MAXEY !!!!!

THE SERVICE TECHNICIANS ARE ALWAYS HELPFUL IN HELPING ME TO UNDERSTAND MY VEHICLE BY HAVING TO ANSWER ANY QUESTIONS THAT I MAY HAVE ABOUT MY VEHICLE. ALSO I AM PLEASED WITH THE FAST AND PROFICIENT WORK BEING PERFORMED ON MY 2004 MERCURY MOUNTAINEER AND YES I WOULD BE VERY PLEASED TO RECOMMEND ANYONE FRIEND OR FAMILY FOR FRIENDLY SERVICE AND GREAT DEALS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service visit

Shawn Drummey greeted me as soon as I pulled in for service. Explained everything to me and made certain I was all set. My expectations were exceeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Great Experience very nice and respectable staff. Will tell friends and family about Bob Maxey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service and friendly people...very clean

When looking for the MKC I was given the best options to fit my budget prior to purchase as well as when my car was ready for delivery it was brought to my home for the best experience I have ever had with a dealership. My sales person also took as much time as I needed to make sure I new how to work all of the features in my vehicle as well as informing me that my first two years of oil changes are free...I am happy to be back in the Lincoln family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Kenneth L. Puhy

Got out in 47 minutes for The Works! happy about that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the nice review, Ken! Please come back to see us if you need anything at all. Thanks again for your business!

Popcorn is delicious

The issue fixed Thursday 12/11 should have been fixed Tuesday 12/9; low tire pressure. Does not 'fix it right the first time' still apply?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the nice feedback, Debbie! Please come back to see us if you need anything at all.