Reviews
oustanding car buying experience
Outstanding experience through the purchasing process Quick friendly and very efficient Jeff Saber was very friendly to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing service
Our family has been leasing from the The Al Serra dealership for all of my life. I just graduated and can finally afford a nice car that I can be proud of. The salesman at Al Serra took all of my interests and needs in a vehicle to place me in the car that was right for me. I highly suggest them to anyone in the Grand Blanc area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Andy! We are beyond thrilled that our team has been able to gain your family's trust and provide consistently great service. If you ever have any questions don't hesitate to reach out to us directly.
great service
Doug Nolan was efficient, well organized and his attention to detail, top notch! As far as we're concerned, Doug is our salesperson from here on out.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this review Michael. We're happy to be of help. Please reach out to us at (810) 694-5440 if you need any further assistance!
Great Service
I had been running around everywhere for a few months trying to find a nice used car and one day I happen to pass a billboard of Al Serra so I drive right to the dealership and found the right car I had been looking for and I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional Staff
I was intrigued by a lease deal they were having. Salesman Nick Bishop took the time to work with my son and myself. He was courteous and professional through out the purchase process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mister
Very pleased with the process I went threw to fix a small ding in my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy we could be of help, Bob!
2015 GMC Sierra SLT
This is my 2nd GMC Sierra that I have purchased from Ron Hatt at Al Serra and as I told him and his Sales Manager I have owned many vehicles and this has been the best truck and experience I have had. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Jeffrey. We're happy to have found you a new GMC Sierra that you are happy with. If you need more help or have any questions, don't hesitate to call us.
100% Happy!
Easy, easy, easy. All of my expectations were exceeded!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review.
vehicle repair
Bryan Pullen, took very good care of vehicle service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, we'll be sure to pass this review along to Bryan.
Great service!
Fantastic service and a fantastic product. Erik Faulkner is a great salesman and should be sought out for any and all vehicle purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing us such a glowing review of Erik. We'll let him know that he was of such help to you.