Reviews
Professional Staff
I was intrigued by a lease deal they were having. Salesman Nick Bishop took the time to work with my son and myself. He was courteous and professional through out the purchase process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I had been running around everywhere for a few months trying to find a nice used car and one day I happen to pass a billboard of Al Serra so I drive right to the dealership and found the right car I had been looking for and I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very helpful
JERRY PARSONS DID ALL THE WORK FOR TO MAKE BUYING MY 2012 TERRAIN LEASE CAR EASIER FOR ME. jERRY PARSONS ALWAYS GO'S ONE STEP FURTHER TO HELP CUSTOMERS. IF IT WERE NOT FOR JERRY PARSONS WE WOULD PROBABLY SHOP ELSEWHERE
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Don! We'll make sure that we let Jerry know what a wonderful job he's doing.
Excellent Cadillac service
Al Serra Cadillac provided exceptional service in replacing a damaged windshield on my SRX. They provided a loaner vehicle and fixed the windshield the same day. Continue to provide Cadillac service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write us this review. We understand repairs can be frustrating, so we work hard to ensure our customers are well taken care of from beginning to end. If you ever need more help don't hesitate to reach out to us directly.
Service
Excellent Service, Friendly staff that were very helpful meeting my schedule and diagnosing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad that you gave us this opportunity to help you.
2015 GMC Sierra SLT
This is my 2nd GMC Sierra that I have purchased from Ron Hatt at Al Serra and as I told him and his Sales Manager I have owned many vehicles and this has been the best truck and experience I have had. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Jeffrey. We're happy to have found you a new GMC Sierra that you are happy with. If you need more help or have any questions, don't hesitate to call us.
100% Happy!
Easy, easy, easy. All of my expectations were exceeded!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review.
vehicle repair
Bryan Pullen, took very good care of vehicle service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, we'll be sure to pass this review along to Bryan.
Great service!
Fantastic service and a fantastic product. Erik Faulkner is a great salesman and should be sought out for any and all vehicle purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing us such a glowing review of Erik. We'll let him know that he was of such help to you.
Mister
Very pleased with the process I went threw to fix a small ding in my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy we could be of help, Bob!