Reviews
Great selection of cars,knowledgeable sales people
Mike was very knowledgeable and helpful with my purchase. He never acted like we were bothering him and he was extremely attentive to all our visits to the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD; Dear Barbara, Thank you so much for your kind words. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Pleasant and clean surroundings
Salesman immediately approached me as I walked in. I didn't have to wait for someone to acknowledge my presence. Mr. Ted Patton was informative, and answered all my questions. He was courteous and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Mary, Thank you for visiting our Service area at Al Serra Auto Plaza. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Looking for new car?
I received excellent service, my salesman was awesome, they are fast and efficient. I would highly recommend my salesman, Kevin Yzquierdo at Al Sierra Plaza.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Roe, Our team enjoyed working to find you the perfect vehicle. We are glad we met your expectations and we look forward to seeing you again in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Great used car dealer, even better salesperson!
Very friendly staff, low pressure, nice vehicles, excellent communication. Don Zimmerman was the perfect salesperson for us. Well worth the 70 mile drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Karl, Thank you for your kind words about our sales associate Don. We are glad he was able to provide you with outstanding service and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
New Car Sale
Sales coordinator knew products, found what was available quickly, told me trade offs with different models of interest. Vehicle was ready when promised.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Bruce, Thank you, we love hearing about customers that have a great experience at Al Serra Auto Plaza and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Denny Dunfield General Manager Al Serra Auto Plaza
Very Helpful Sales person
Great sales person , Found a volt I wanted but it was not on site . He was able to locate and bring it back for me to test drive and inspect . Car was just what we were looking for !
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Keith, Our team enjoyed working to find you the perfect vehicle. We are glad you are so happy. Denny Dunfield General Manager Al Serra Auto Plaza
excellent service
Helpful personnel. Very considerate. Answered all my questions completely. Never acted like they were in a hurry to get to the nect person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A MESSAGE FROM DENNY DUNFIELD; Dear Carol, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Al Serra Auto Plaza, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Denny Dunfield General Manager Al Serra Auto Plaza
AL Serra Buick shows how to treat a customer!
My salesperson Tonya Stevens was second to none when it came to being informative, professional and an all around pleasure to deal with. I would recommend her to anyone interested in buying a vehicle! Also, the sales manager, James Bauer, dealt with us on a very professional and polite level. Great team at Al Serra Buick. Refreshing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Cindi, Thank you for your kind words about our sales associate Tonya. We are glad he was able to provide you with outstanding service and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Knowledgable employees, fast service, good quality
The service was prompt and your employees even called after I picked up my vehicle to make sure that everything was satisfactory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A MESSAGE FROM DENNY DUNFIELD; Dear Marcella, Thank you for visiting our Service area at Al Serra Auto Plaza. We are glad you had an enjoyable experience. Denny Dunfield General Manager Al Serra Auto Plaza
Great Service, friendly and competent Service Dept
Your write-up Service Dept. people are very professional & friendly. I had an oil change/filter & liked the check list items reviewed. My wait time was acceptable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear George, Thank you for visiting our Service area at Al Serra Auto Plaza. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza