Reviews
Aaron was great. Had an appointment to see a used truck,...
Aaron was great. Had an appointment to see a used truck, when I pulled in to the dealer the truck was sitting out front ready to go for me to test drive. I was in and out with purchasing the truck within 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought this vehicle without seeing it and was totally...
I bought this vehicle without seeing it and was totally thrilled when I arrived to pick it up! Aaron explained and showed me how to use all the features so I drove off not being overwhelmed with the technology.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am so happy with my “new to me” 2017 Chevy Traverse....
I am so happy with my “new to me” 2017 Chevy Traverse. Working with Larry and Shane was a pleasure. Thank you so much Symdons!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just bought a new pickup truck from Symdon. Great,...
I just bought a new pickup truck from Symdon. Great, friendly people; low key atmosphere; overall a great experience. I plan to make them my regular dealer for maintenance and purchases in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have always received great service for repairs and...
We have always received great service for repairs and regular maintenance . Always in a timely manner. The service department has always acted professionally and always does a great job...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beautiful dealership, friendly, courteous, salesman. They...
Beautiful dealership, friendly, courteous, salesman. They made my car buying experience very enjoyable. Really enjoyed my first time doing business with Symndon. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Employee removed mask and coughed in his open hand....
Employee removed mask and coughed in his open hand. Luckily he was behind plexiglass. Hopefully he washed his hands.....disappointed.. concerned for coworkers as well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a new traverse and with 142 miles on it and I have...
Bought a new traverse and with 142 miles on it and I have transmission issues. Sales won’t work with me to get a different new traverse. First time I’ve bought a brand new vehicle and it’s been a terrible experience.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi! We NEVER want a brand new vehicle to have problems of any sort, and we are sorry that your Traverse is having issues. I spoke with the sales and service teams, and it looks like they have your Traverse in to look at the issue and have offered you a couple of options, including an extended bumper to bumper warranty, which you chose. Hopefully the way we have handled the situation works for you, but please let us know if it has not been. We want you to love your vehicle AND your experience with us. ~Angela McCully Customer Relations Manager
I did not chose the extended warranty. We want a completely different new vehicle.
I am so sorry. I must have misunderstood. I will have Dan reach out to you ASAP to get this sorted out.
Thank you I appreciate that
Service department was friendly and very helpful....
Service department was friendly and very helpful. Appreciate very quick turn around. Only concern, residue left on rims after placing new tires on. Last positive is the availability and use of loaner vehicle is greatly appreciated!!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The responses to my questions were always polite and...
The responses to my questions were always polite and prompt. While all of our "conversations" were by email it could not have been more efficient. From my first query to the prompt delivery of the vehicle, I could not have have been more pleased! Pat Perry
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car