Reviews
This was the best car buying experience I've ever had. I...
This was the best car buying experience I've ever had. I needed help and they are very informative, honest and helpful. Aaron was my sales representative. He was so friendly and he really listened to what I had going on in my life and what kind of car I needed to accommodate while still staying in budget. He took the time to really explain all the things about my new car and offered future help incase I have any questions in the future. Shane was there to make the financial aspect come through. He is a miracle worker! Thank you so much to both of them! Also. This place is very clean. With everything going on right now was nice to see good safe practices. I will enjoy my car and when it comes time again this will be the 1st place I go!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Larry's service was excellent. He was very patient in...
Larry's service was excellent. He was very patient in taking me through the various models and features I wanted. He explained all the technological features with me when I took possession of my Equinox. Shane was also exceptional in his expertise and thoroughness. Great overall experience 😀
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another Great Experience at Symdon in Mt Horeb
We saw a new 2020 vehicle we wanted on a Saturday and we were able to drive away with it a few days later. Very easy to work with and all questions we have are always answered honestly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aaron was great to work with. Very responsive, no...
Aaron was great to work with. Very responsive, no pressure, and got the deal done very efficiently. I’d recommend Aaron to anyone looking for a vehicle at Symdon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not pleased. I wasnt informed of diagnostic fee. Spoke...
Not pleased. I wasnt informed of diagnostic fee. Spoke with gm and they said general procedure is either to be paid in full or explained before any work is started. And in my case it was not.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for reaching out to us! I spoke with our service manager, and she said that the extended warranty you got when you purchased your Terrain did not cover diagnostics, which is unfortunate and quite unusual, but it is something you will need to take up with the dealership you bought it from. Since we didn't sell the vehicle or the warranty to you, and the warranties we sell are from a different company, we have no pull with that warranty company for them to make an exception. I'm sorry, as I know this is not what you wanted to hear, but we really do wish you well.
Michael was very excellent during the start and end of my...
Michael was very excellent during the start and end of my buying process. I mentioned to him what I was looking for and he showed me plenty of options. Even after the final purchase of my new equinox he’s there to answer any of my questions, or concerns. This is my third time working with symdons and I plan to come back the next time I need a ‘new to me’ car. Thanks again for the continued help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff from the salesman to the service technician's...
The staff from the salesman to the service technician's are very friendly and accommodating. They explained the process and kept me informed throughout. It has been a most enjoyable experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience!
Aaron Bockiewicz was so easy to work with! No pressure, always super nice. My vehicle purchases in the past have never gone smoothly, too pushy, treating me like I didn't know what I was doing, and I've walked away from those dealerships with no purchase. Aaron was warm and friendly, knowledgeable, and let me take the lead. I felt like I was dealing with family! I'm very happy with my new truck!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and knowledgeable about the products they...
Very friendly and knowledgeable about the products they are selling. Tim Waterbury did a great job selling and explaining all the details and options on the truck. This was a great buying experience for me. I love the new 2020 high country!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As always, very helpful and accomodating.
The sales and service staff are great to work with. When we need service, they fit it into our schedule. We purchased both our current vehicles from them and the sales staff worked with us to find vehicles that fit our needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair