Reviews
The best buying experience I've ever had buying something!!!
Buying from California I was a little worried at first but this turned out to be the greatest experience I've ever had buying something. Besides absolutely loving the Tahoe I bought the staff was phenomenal! Unlike some of the other dealers I was talking to Michael Thieme was very kind and understanding about what I wanted to do. Michael helped me through the whole process and I'll be forever grateful to him! Then I was introduced to Shane Jenkins who also was very kind and understanding of what I wanted. Shane got me everything and MORE for what I needed with my loan. I couldn't be any happier right now with these guys and Symdon Motors! Even though I live in LA I'll recommend this dealer all day everyday!! It was a pleasure working with them and I can't tell you how nice it was to work with to guys that were just honest about everything. Michael, Shane and Symdon Motors thank you from the bottom of my heart!!! Patrick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Great Experience, very friendly and knowledgeable staff. Had my new truck prepped and on time sitting inside the service area, out of the cold for final review. Thanks a lot for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying Equinox
Was a great car buying experience, not to mention our sales person Aaron was too notch! My wife hates buying a car, but she even commented on how great it was! Thank you for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
The team was very helpful scheduling the service and then on the day, everything was completed on time and clean and ready when I returned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
sales person
would deal with Michael agaiin. Very helpful and caring. Shane to pushy to sell add ons that I would have liked to have time to think on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent Services
Great dealership!!! Would recommend working with Michael. Very helpful and knew the cards very well. He was very patient with all my changes and finding me exactly what I wanted.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change Maintenance
Most of the time I am very pleased with the Customer Service/Check-in process. However, this last time the agent I checked in with was less than pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Pleased!
Wonderful dealership! I did some research on the car I wanted to buy online. Aaron was so helpful and courteous. No pressure at all. Shane was very helpful and explained everything on the financial part of my purchase....quick and painless! Always will be a pleasure to come back to Symdon Motors for future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
oil change
they were very good and Jack came out and told me about a tire pressure monitor that was bad in one tire and the cost to repair
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Jack and his service guys were terrific. I came in for an oil change and they discovered an oil leak. They loaned a car immediately (with this being my first visit - no questions asked) while they fixed the issue. Jack explained everything to me specifically and took time to answer my questions. This experience is especially important to me, because the reason I came to Symndon was due to a poor experience I had with the service department at the dealer I bought the car from. I had the same malfunction light turn on and called that previous service department to take a look at it. Upon looking at my car (after not even recalling me when I brought it in 1 hour later) they told me nothing was wrong. They dismissed me and this critical issue with this vehicle. I am so so grateful to Jack and Symndon -- they are just a. super bunch of people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair