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Symdon Motors

(1,271 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 891-4803 (877) 891-4803
Used (877) 719-0740 (877) 719-0740
Service (866) 906-1416 (866) 906-1416

Reviews

(1,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Symdon Motors from DealerRater.

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Finding the right vehicle

The people as Symdon didn't have the exact vehicle I was looking for, but found it. The parameters of what I was looking for followed, and I am very happy with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Truck purchase

I found a used truck online at Symdon’s, I called Aaron and went and did a test drive. We decided to purchase the truck. We added a few accessories and picked up the truck. It was a pleasure to make this purchase with Aaron and Symdon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Help for an Icy Car and Busted Bulb

My car had one of the taillight bulbs go out and I needed a replacement. I called first and they had me swing right through to replace it upon hearing what was going on. I went over and they fixed it in 15 minutes. I bet it would have been even faster were it not for my frozen car! Everything was coated in ice and so the mechanics took great care in removing the light cover so as not to scratch it up or scratch the car's paint. I appreciate the swift service combined with their careful work, and will certainly be back. Thank you Symdon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I hope to buy from them again!

This was the smoothest dealership experience I have ever had purchasing a vehicle! I hope to buy from them again! I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

Because is good dealer good service all employees is very friendship and give all the attention you need that why I recommend to somebody else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

This was my first time using Symdon Motors-Mount Horeb and I would recommend others to use them for their car buying needs. Aaron was awesome in giving me a run down of the features my new Chevrolet Malibu comes with which was extremely helpful. And I left the dealership satisfied with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people to work with

The whole process of buying a car is awful, however; buying a car from Symdon was a great experience! I would refer Symdon Mt Horeb to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tire repair

I was squeezed in on a very cold miserable day to get a tire looked at and in no time had it repaired and back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great used car buying experience

We have been taking our vehicles to Symdon for years . We’re very happy with their service dept and a great convenience to have a loaner car. We decided to buy a newer vehicle. Looked around at a couple dealerships. We went right back to Symdoms and worked with Jim Koschkee.told him exactly what we wanted. Called us a few days later found a car brought it to Mt Horeb. It was exactly what we wanted, great price, great customer service, couldn’t be happier. S Jeidy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They have the worst business ethics I have ever dealt with!

I was dealing with Micheal in sales for a week finalizing a purchase when the manager said he was going to sell the van elsewhere. I will never deal with them again. I called on over to Kayser Chrysler who had a similar vehicle and had a deal done on the phone in 30min. Picked it up same day and it took only a few minutes and was on the road home.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.