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Symdon Motors

(1,271 reviews)
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Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 891-4803 (877) 891-4803
Used (877) 719-0740 (877) 719-0740
Service (866) 906-1416 (866) 906-1416

Reviews

(1,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Symdon Motors from DealerRater.

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Amazing experience, won't go anywhere else for repairs

I worked with Justin in the body shop. He is amazing and very personable. Has a great personality and super easy to work with. He made the whole process super smooth. Will not go anywhere else for vehicle repairs after the service I experienced. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast, easy and thorough.

I made my appointment on line so that was easy, they explained an issue with getting the tires rotated and gave me some options with the problem associated with that. I like coming here for service, very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Finance staff were pushy and condescending

I was referred to Symdon by a family member. When I told the finance representative that I wanted more time to consider my finance options, he had a condescending attitude and even called this family member to tell them that I was confused and he asked them to talk to me on his behalf. That’s crazy. Worst customer service ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, family friendly, smooth

This was the best car buying experience we have ever had. Aaron was great to work with, personable and will be getting our business from here on out! Thank you, Symdon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Everybody that I came into contact with were great. Aaron was the best. Had talked with him several times on the phone and then dealt with him in person. Jack came out and started helping use until tild we were dealing with Aaron and he backed off but yet he would answer questions when we asked them while qaiting for Aaron. Shane was great with finding finance for me. He went way up and beyond his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Routine Service

Easy to get quick appointment-same day that I called in to schedule-efficient and helpful! Service people were friendly and pleasant! Thank you Symdon Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Saved the day for me!

The service dept really saved the day for me today! I was almost home after 2 long days of traveling for work and my low tire sensor came on. It was 4:45 and almost closing time but they got me right in, fixed my tire and had me on my way home in 20 minutes! It would have been a slow start tomorrow with a flat tire if they hadn’t gone the extra mile! Thank you!! Becky Heck, Barneveld,Wi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Satisfied customer

As always, service with quick, efficient and courteous staff. I used to work with Cindy and Jack when they were with Kalscheur's in Cross Plains. I followed them to Symdon. Earlier this year, I need to trade and get a newer vehicle. They worked with me to get my new vehicle and I could not have been happier with the experience. Now coming in for service, the experience has been just as pleasant. Great job by everyone I have come in contact with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Had an oil change and tire rotation. The staff was friendly. There were cookies, popcorn, and soda available. Plus you get to check out the new chevys while you wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aawesome experience!!!

Hands down this was the best experience I have had buying a vehicle... Tim the salesman was very pleasant to work with. Shane in finance got me in and out very quickly. Hands down would highly recommend this dealer...Awesome Job Troy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.