Reviews
Positive Service Dept history leads to purchase
Since I've had my 2005 Malibu serviced here and Jack was always upfront with me and provided great service, it was an easy choice to begin my 2015 Malibu search here. Larry made the process of buying my vehicle very calming with no pressure. The thought of buying after having my car for 12 years was unsettling at first, but the team helped ease my nerves. Shane ran different scenarios to help me view the most positive financial option. thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super Service!
I needed an oil change and called for an appointment. Got a slot the next day. In and out in 30 minutes. Nice that my time is respected. Great Service! David Spangler
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department sucks
I would not take a rental car here to get worked on. Service sucks and don’t wanna put parts into something under warranty. I had an underlying problem and the issue wasn’t resolved. They returned the truck to me with out being fixed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people, wonderful service.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!!
Great service!! Very reasonably priced, Shane and Larry took care of everything for us. I would recommend Symdon to anyone for vehicle purchase and servicing the vehicles. Very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
i thought i was low balled
I've done all my service and have bought the last two new trucks here. This time when I was going to trade my truck in I felt the trade in price was a big low ball offer, and the price of the new vehicle has been ridiculously over priced.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Always helpful
I drive over 40 miles to have my vehicle serviced in Mt Horeb because they bend over backwards to make sure my expectations are met. We were in Utah and I had an issue with my vehicle. We called back and talked to Steve in Mount Horeb and he was able to have our problem fixed under warranty. The dealer in Utah didn’t even bother to check his computer to see if there was a recall. This is the kind of service I always get in Mount Horeb. They are the best !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome dealership
This was by far our best car buying experience ever! The vehicle was very reasonably priced and they were extremely efficient at finalizing the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No appointment still got me in
Hectic busy Monday morning and Jack was able have someone looking at my truck with no appointment. Went to sales dept. and Jack tracked me down to give me an update. Orders parts got back next day. AWESOME
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair