McFarland Ford

We went in to look at a Ford ranger. We had been given a quote online earlier. We were taken to the lot where the truck was and test drove the vehicle. We had all our questions answered and ended up purchasing the vehicle. The staff was friendly and responsive.

The service at McFarland Ford is always trustworthy and friendly. I am always greeted by name, my car's service needs are clearly explained, and my questions are answered to my satisfaction. As a woman in what is traditionally a man's environment, I appreciate being treated with respect.

I don’t like the hassles of a long drawn out sales transaction. When I know what I like and what I can pay I don’t want to be pressured or talked into the vehicle. I had already visited several other dealerships and received the typical sales pitches. The people I dealt this at McFarland were straight up and answered my questions quickly. We were able to come to a deal quickly and within my budget and for the vehicle I wanted. Some work needed to be done to the breaks which the service department did with no issues.

Whether buying a new car or returning for service, McFarland Ford always exceeds my expectations. For example, the sales staff always demonstrates a willingness to provide a competitive price on the sale of new vehicles. I don't think it's well known, but they will definitely beat the price of some of the dealers who claim to sell for less and with no frills. Just give McFarland the opportunity. The service staff is also very professional and completes all the required work on schedule and at a fair price. I've never felt that the service department is attempting to take advantage of their customers or is pushing their customers to have work completed that's not necessary. They're always helpful and honest - and as long as that continues - I plan on bringing my business to McFarland Ford.

I'm very happy to have just ordered a 2012 Ford F-150 Ecoboost Lariat from McFarland Ford. I'm trading in a Toyota Tundra when it arrives. The Ford F-150 Ecoboost is by far the best full size truck out there and I did my research. These guys have been great. They understand that it is a big investment and treat you like a customer. I dealt with Chris and Mark and they treated me fair on both my trade and the new vehicle price. Sue McFarland introduced herself and also knew about my special order and took a genuine interest in getting me what I want. I would highly recommend going here versus the larger more impersonal dealerships. I also hear that their service department is the best in the area which is important.

McFarland Ford is the ONLY auto dealership that my family will deal with. Frank Montmarquet is an exceptional employee and McFarland Ford would be completely lost without him. I have always said that I would rather get all of my teeth pulled instead of purchasing a car. Just something that I always thought I hated to do: the drama, negotiating, etc. But when a friend referred us to McFarland years ago I went, with hesitation. I warned them that I was a hard nut to crack and the treated me with the respect that I, as well as any other consumer deserves. No butt kissing, just honest service. To date we have purchased 2 vehicles (we keep them for a long time because MF's service department is wonderful with preventative maintenance), my mom has purchased one vehicle and we have referred at least 15 people to them. We are all very happy and feel secure that they will always be there for us. Thank you Frank for always taking such good care of us. Your professionalism, knowledge and friendship are valued more than you will ever know.

I had been working with several volume dealers all over the east coast to try and find the best deal on the EXACT vehicle we wanted and always ended up having to compromise on one thing or another. I should have started with McFarland from the beginning; best price, best customer service, they bent over backward to get me into the perfect vehicle, and the family atmosphere made me feel like I was right at home. Keep up the great work guys.

I purchased a used car from Mcfarland with the help of Steven and Mark, and I feel they both went above and beyond in their effort to get me in the car I wanted. Mark was instumental in getting me financed with the term and price range I wanted, and Steven was always available when needed.

I just bought a new F150 from McFarland Ford. I was referred to McFarland Ford through an internet car pricing service and Chris Lane contacted me within hours of of the internet request being placed and started initial negotiations by email. We went back and forth on costs and trim levels many times before I went to the dealership. The level of detail Chris provided and his willingness to email me actual numbers and price quotes convinced me to go into the dealer and talk in person. Steve Briden took over the actual sale process once I went to the dealer and was very helpful in working through the different options available and all the other stuff that goes along with a vehicle sale. Both Steve and Chris were straight forward and helpful at all times. They made sure the sales process was transparent. The vehicle I wanted wasn't on the lot or available anywhere on the East coast so I ended up ordering the vehicle from Ford. After placing the order, I made modifications and added new options - forcing Steve to contact Ford and change the order several times. Each time he was patient and helpful. I am happy with the price we settled on and they gave me good value for my trade-in. I will certainly shop at McFarland for again.

My vehicle was serviced right away with no delay. All of my vehicle service concerns were addressed. My vehicle servicing was completed in a very reasonable period of time. I have high praise for the professionalism of my servicing agent, Mr. David True. I would definitely return to McFarland Ford again for future vehicle service, and I will continue to refer my friends to McFarland Ford for both sales and service.