McFarland Ford

My partner and I were looking for an affordable second car. We visited several local car dealerships in the Exeter-Stratham-Portsmouth area. I cannot say enough about the service at this particular dealership - far above and beyond any of the other local dealers. Let me give you an example: we went to Portsmouth Ford looking for a particular color Ford Fiesta. The salesman we were working with looked at us and said, "well, we've got black or silver, those are your options. Let me know which one you want." When I emailed Chris Lane and then when we visited the McFarland Exeter dealership, their response was: "We don't have one in the color you want, but we'll find it for you!" A couple of days later, we had the exact car we wanted, for the price we wanted (Portsmouth Ford was slightly cheaper, but McFarland Exeter Ford matched their price). I would recommend this dealership to anyone, and when we're ready to replace our older car, Exeter Ford will be our first stop!

McFarland Ford was very helpful in every aspect of my new vehicle purchase. I did everything on-line and via email. Chris Lane and Katie Monyahan were very responsive to my inquiries. I recommend the sales department highly.

The service quality has been fantastic and combined with the great customer service I am more than pleased with Mc Farland Ford. Every visit I meet more customers like myself who are very pleased that they not only bought thier cars at McFarland but have the great service team at Mc Farland to keep the vehicle running like new. Customer service seems to be the specialty in every area of the Mc Farland Ford business.

Outstanding service experience, Frank and his service team is excellent to work with.Very knowlegeable.I have a large fleet of vehicles to take care of and they make it painless.Frank has helped me out countless times on issues where other dealers have failed.I would Highly recommend Mcfarland ford to anyone, from a fleet of vehicles to a single family vehicle. Thanks, Jason

Everyone I had to Deal with was perfect, all my questions had direct answers, when it came time to finance my purchase, it was done quickly and I am extremely happy with my new purchase from McFarland Ford and will be going back for another vehicle for my wife and have told all my friends where to go if they want a great price and knowledgeable people to deal with.

McFarland Service is great. Take you in on short notice. They give you a complete estimate with cost before the job starts. Finish in a timely manner. And the car is fixed. They know what they are doing. If the repair is not worth it. Exceeds the value of the vehicle they let you know !! Price is always fair, better than the value car repair locations !!

MacFarland Ford is just a really great place to do busines. The coffee is always fresh, the people are wonderful, low key, not pushing and always helpful, even when I really am not thinking. I can be somewhat demanding in terms of when I need service as I have a very crazy work schedule and they always put up with me and take really good care of my truck. I love my truck and I feel safe with anything they do to it.

I have purchased several cars here and found them to be fair. In addition I get my service on both my Ford vehicles done here regularly and they stay on top of my needs without recomending what I call "fluff". Very professional and customer friendly. I would recommend this dealer to anyone seeking a Ford or just good service.

Service Dept is friendly, professional, and efficient. I am always treated respectfully and given a thorough explanation of all work performed and possible work needed in the future. The quality of the work is excellent. I have never had to bring my vehicle back for the same issue a second time. I often book my appointments online and appreciate that convenience. I always recommend the service dept to others and wouldn't consider taking my vehicles anywhere else. I own three Fords and have been a sales, service, and body shop customer for over 15 years. The Body Shop is also excellent to work with. I recently had a vehicle repaired after an accident. I was very pleased with the quality of the work and the time that it took to complete the repairs. I really appreciated the body shop calling me with updates on the status of my vehicle throughout the repair. They were honest and helpful.

I purchased a new 2010 F150 from Mcfarland Ford this past April. I can't say enough about the ownership / customer service. I went into many dealerships, including Portsmouth Ford, and McFarland blew them out of the water. Portsmouth couldn't have cared less about whether I bought or walked. McFarland had a staff of people who were knowledgeable, reasonable and not trying to shove something down my throat. Most of all they were just nice people who were willing to go out of their way to find answers for me. THey took care of all my financing and helping me build the custom truck I wanted. Great place. Will continue to keep going back.