McFarland Ford

I was very surprised when I visited McFarland Ford. The sales person Bill Kestner was "Great". I was pleased how I was treated and how informed Bill was with all my questions.I am 67 years old and this is the first time I bought a vehicle and left a dealership"Happy". Congratulations McFarland Ford you have a well informed staff. I would very pleased to refer all my friends to Bill and McFarland Ford. Steve Maguire

Went there and had a nice salesperson. Cant remember his name. Anyway, nice guy, then I met the sales "manager" and I use that term loosely. What a jerk. He was rude condenscending and argumentative. WOuld not even look at my trade until I committed to purchasing his overpriced Ford. Told him I would not commit to anything and he walked away and I walked out, never to go back to that place again. Too bad that the salesman that I dealt with at the beginning has to have some idiot ruin a potential sale. But went out to another dealership, had a GREAt experience at Team Nissan in Manchester and bought a car there.

Friendly, low-pressure, genuinely nice folks. They had the exact car we wanted (Fusion Hybrid), patiently answered all our questions (and we had a lot, considering it's a hybrid), and let us go on a long test drive to really get a feel for the way the car drove. Trade-in was easy, too. Great car, by the way!

MENTIONED A COUPLE ISSUES TO THE SALESMAN, HE LISTENED, AND TOOK CARE OF THEM NO QUESTIONS ASKED, BOUGHT THE CAR I TRADED IN FOR THIS LATEST VEHICLE FROM HIM, AND WILL GO BACK AGAIN, EXCELLENT SERVICE, GOOD PRICE, FAIR TRADE IN, ON A NICE CAR. THANKS

I have used this Ford Dealership for sales and service since 1986. Have always felt that we have been treated fairly. During that time we have purchased at least 12 cars and trucks, both new and used. The service department always seems to complete the repair the first time. I have not had to used the body shop yet, but would feel comfortable doing so should the need arise.

We have had a Great shopping experience for a new vehicle at McFarland Ford in Exeter, NH. The Salesman was just so friendly and jovial. Never once did we feel pressured at all. We went for a test drive and I even drove while my husband sat in the back. Tom explained a lot of the features of the vehicle. We have a Sirius Radio so one of Tom's first questions was what kind of music did I prefer. This vehicle was a demo used by Management so, we REALLY GOT a TERRIFIC BUY. But, there were not any mudflaps so we had them put on. The Service Dept was absolutely the best. Frankie, the Service Dept Manager, had the mudflaps ordered and on it no time at all. Everyone was just the friendliest. We soon began to feel like part of the McFarland Family. We would certainly recommend McFarland Ford to anyone, No Doubt About It. Just tell them Johnny and Diane sent you and I know you too will be as happy with McFarland Ford as we are.

After hearing some squeaking in my 2006 Toyota Tundra 4x4 V8, I took a look and found that I needed work on my serpentine belt. That same day I brought the truck to McFarland Ford where I receieved prompt attention, friendly service, a same-day repair. McFarland Ford did an excellent job repairing a friend's BMW this summer, so I decided to bring my truck there instead of my local Toyota dealer. I'll definitely return to McFarland Ford for service in the future. Thanks to Dave and Frank in the Service Department.