Reviews
Slaes
Very clean and very helpful sales personnel, very easy buying process and fair pricing for most of the cars. I was in there for 4 hours and drive away with my new car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kishan, thank you for your kind review; we are happy to pass along your comments to the team here at McFarland Ford Sales Inc! Congratulations on your new car! Please let us know if there is ever anything else we can do for you! Safe travels!
2014 F-150 XLT from MCFarland Ford Exeter NH
I bought this truck here because I got great service when I bought my 2008 F-350 there. Had small issue with back defroster not working and one speaker in door, they fixed at no cost to me. Great service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luther, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!
Steve friendly sales man was able to listen for needs in...
Steve friendly sales man was able to listen for needs in looking for and in price range. He was able to work out recieved a quality Ford pickup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Annoyed buyer
I showed up on a Sunday. 3 salesmen 2 customers. Told they were short handed and very busy! Filed out yet a 3rd credit application, left sitting there. No one came back to talk to me, offered nothing to drink, not even a water. A few times a man walked buy and said “10 mins!” After over an hour walked out. No one even cared. I emailed them, no response! Piss poor way to do business. Never go back. All their cars are way over priced too. Internet says one thing, stickers are at least $2000 more! If I could give zero stars I would
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. If you are willing to give us another chance, please contact our General Manager, Chris Lane, at 603-772-5953 EXT 2316 and we will do our best to turn your experience around. Thank you, and take care.
Steve Price - A
Great Dealership - wide selection and great prices. Steve Price is great to work with. Friendly and not at all pushy - very helpful and friendly. Process was a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Wes, thank you so much for your positive comments about McFarland Ford Sales! We're glad Steve could help you out! If there is anything else we can do to assist you, please let us know! Take care!
Maureen O’Connell
Steve Price was awesome! He was knowledgeable, professional and friendly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maureen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At McFarland Ford Sales Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Great Dealership
Went in to see a truck they had advertised but discovered it wasn’t what I wanted. They found the exact vehicle I wanted and had it ready for me the next morning. Outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Market Research
This sale was pretty much DROPPED in this car dealerships lap! The saleswoman didn't really have any knowledge about the vehicle that was wanted. The customer service was very poor quality compared to other dealerships we have delt with. When your buying a BAND NEW car you really shouldn't be made to feel like the dealership is doing you a favor!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to our General Manager, Chris Lane, at 603-772-5953 EXT 2316 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent service
McFarland Ford has an excellent service department.They are friendly,professional,always courteous and knowledgeable.They get you in and out and the prices are very reasonable.I have more than one model of car and know first hand what other dealerships are like.They know you by name and stay abreast of your vehicle service status.Try them!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2018 Ford edge
We've bought over 6 vehicles from McFarland because everyone us nice, understanding, not pushy and friendly. I never feel rushed to make a decision. We will keep going back. I even recommended them to my daughter. She ended yoo trading her 2012 edge for a 2015. We both received great deals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase