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McFarland Ford

(309 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday 12:00pm–4:00pm Closed
New (888) 473-5752 (888) 473-5752
Used (888) 473-8007 (888) 473-8007
Service (888) 474-0379 (888) 474-0379

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFarland Ford from DealerRater.

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I just purchased a used truck from McFarland a month ago.

I just purchased a used truck from McFarland a month ago. The service was excellent and they gave me a great trade in value for my old truck. They addressed all my concerns and I left with a great vehicle at a great price. I would definitely shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Don't go here for anything

The used car dealership is a rip off they ask you to sign over your title to your car and send you an email congrats on your new car purchase then tell you to go get a loan or a cashier's check for thousands y dollars when no back will finance a car with over 150.000 thousand miles on it they even sell non inspect able vehicles for thousands

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Thank you Kevin Toledo

Kevin Toledo worked tirelessly to get me the best deal. No nonsense honesty and a fair price. Thank you Kevin and the staff at McFarland Ford. I love my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unethical!!

LIARS!! They're about 50% off from their phone/internet offers once you spend your time and money to get to their showroom. Classic bait and switch con artists.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I purchased a 2015 Ford F-150 on 9/23/22 and even though

I purchased a 2015 Ford F-150 on 9/23/22 and even though it had 102,000 miles on it, it has run great. I have driven it over 1,000 miles. This was an easy and very fair purchase. Robbie Larson was my salesman; he couldn't have been anymore helpful and professional. He has followed up to make sure I was happy with the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do NOT have your warranty serviced here!!

The service department installed a faulty part in my vehicle that was not OEM as a warranty fix. As a result, the part failed prematurely (VERY Early for its life). I went to this dealership for them to take pictures, and to find out the next day they would not cover it or do anything to help me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Service Professional

I have had my diesel trucks serviced at McFarland, through Justin Sullivan, for years. Always very accommodating and professional. He’s honest, and work gets scheduled and completed on time and done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Justin is really great to his customers

Justin, one of the service writers, is the best to deal with in the area!! He is always trying to help me with any problems I may have and always goes above and beyond for his customers ! He is the reason I always go back for any service my Ford Raptor may need , Thanks, AK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Positive

Very good experience at McFarland Ford. The team was knowledgeable and professional. We intend to return to the dealership in the near future. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I’m 23 and I’ve never owned my own car. McFarland made it...

I’m 23 and I’ve never owned my own car. McFarland made it super easy and convenient. It maybe took 2 hours, I was so surprised after my mom telling me we would probably be there all day. I paid an extra $400 to be able to have my car serviced three times within the next year for free - great deal!! ALSO, I went to get my oil changed and state inspection and I still had my new stickers on my registration. Without even me having to ask they put them on for me while servicing my car! Top rated service, I was so happy! I’ll be sticking with McFarland even after my year of free service is up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.