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McFarland Ford

(307 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday 12:00pm–4:00pm Closed
New (888) 473-5752 (888) 473-5752
Used (888) 473-8007 (888) 473-8007
Service (888) 474-0379 (888) 474-0379

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFarland Ford from DealerRater.

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Best car buying experience!! 10/10 would recommend to a...

Best car buying experience!! 10/10 would recommend to a friend! Best prices around after looking within 25 miles of southern NH! Got the best bang for the buck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely the best!! Professionalism at its finest....

Absolutely the best!! Professionalism at its finest. Wonderful, knowledgeable staff. Great prices for repairs and reconditioning. I wont go anywhere else. Thank you Jake and Pam and happy new years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New To Me 2005 MB SL500

I viewed a 2005 Mercedes SL 500 on Cars.com and it was at McFarland Ford. I went there in the morning and bought the car. This is the 2nd vehicle I have bought from McFarland and they do a great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donald Higley, thank you for your kind words and congratulations on your new 2005 Mercedes SL 500! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Nothing but a financial burden. Very unhappy.

I don't like the sales person that I dealt with. She was pushy and was nonnegotationable and added charges that I totally disagree with. I felt that she was lazy and didn't want to deal with me after the sale. All I wanted was a manual for the vehicle and she couldn't be bothered trying to track one down, she told me to look online for what answers I needed and that they weren't making manuals for vehicles anymore. Ok whatever! I can't wait to get rid of the vehicle that has nothing but repair problems. Of course like most dealer's, sales people are scavengers. The vehicle was never serviced before I bought it. It's a money pit. Thanks Jen for sucky service, your xxxxxxxx lies and your lazyness. You're in management? You need to go.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We would like the chance to talk to you further so please do call at your earliest convenience so we can work with you to make this right. We hope to hear from you. GENERAL MANAGER CHRIS LANE 603-772-5953 EXT 2316

Pleased with Service Department

I brought my 07 Mustang Convertible in for a speedometer calibration. Previous owner stated that gears were changed from 3.55's to 3.73's. In effect, the speedometer was off by ten mph. McFarland Ford was thorough and test drove the car several times to get the correct calibration for my car. I know it must have been over an hour of figuring it out. When the computer was set to 3.73 gears, it was still off 10 mph. They tried several times to get it corrected and ended in a result that was acceptable. Thank you for the time spent on working on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Morticia, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

Car Smells Great

Bought a used truck. The process was pretty streamlined. Would REALLY like to know what products they used on the inside as it smelled amazing when I got it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dave, thank you for your kind words and congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

Very happy with new car buying experience. Great deal on...

Very happy with new car buying experience. Great deal on price and finance rate. Salesman was very helpful, thorough, and friendly. Will gladly recommend to others and return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jennifer is the most polite, professional, knowledgeable...

Jennifer is the most polite, professional, knowledgeable sales person that I have ever dealt with. She spent so much time with me through all my changes and was extremely patient with me. She is such an asset to your company and you are very fortunate to have her on your team. In 3 years I'll be back to see her for my next vehicle. Sincerely, Muriel Maynard 55 River Front Dr #216 Manchester, NH 03102 😊👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest / professional service team

It's great to have a service dept you can trust. Been working with these guys for years and always top notch - wouldn't go anywhere else. Particularly would like to acknowledge Brandon for his great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

F250 truck purchase

Purchasing my new truck was a more positive experience than I anticipated. The sales staff was accommodating and knowledgeable and patience with my request to test several vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!