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Unique Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–5:00pm Closed
New (888) 380-5132 (888) 380-5132
Used (888) 287-3387 (888) 287-3387
Service (888) 380-3792 (888) 380-3792

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unique Ford from DealerRater.

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Awesome service

Awesome service no pressure and they went above and beyond to get me the best deal!!! They made sure I got a vehicle that was right for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Great, local dealership with great service. Jerry was awesome and made sure everything was all set for when we went to pick up the vehicle. There was some confusion was a family discount plan I was able to use, but Joe and Jerry went to bat for us and got it all squared away. Would definitely go back for the next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent experience

Top shelf no hassles Dennis was pleasure to deal with. I was interested in a 2016 model and was pleased with the selection. Dennis went out of his way to explain the vehicle featured

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike's Focus

Courteous, professional and no pressure. A delightful experience. Took the time to introduce me to all the technology that comes with the car. All interfaces were good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Even better the second time around

This is the second time I've purchased a ford from unique. It's a nice small dealership with friendly, informed sales and service people. I would highly recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Dealership Around!

What an amazing dealership this is! Everyone here was so helpful when I bought a car. They really care to make sure they get the best deal for you and that you leave satisfied. Big shoutout to Jerry and Glenn for all their amazing help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service, nice people to deal with.

Excellent experience with this dealership. Heather was our first phone contact and she was excellent. She called right back, very pleasant and answered all our questions. Joe Martin, the Business Manager greeted us when we arrived and introduced us to Bill, our salesman. He was a very pleasant salesman and very helpful. Glen the Sales Manager processed the financing pieces and was also very helpful. They were all great to work with. Very welcoming place. We received a fair deal. We love the Mustang!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best buying experience

I knew I was going to buy a new car -- but was not sure where. I wanted a dealer close to home, and there were two nearby to choose from. I picked Unique Ford because of the message on their web site about "no pressure", "no games", and so forth, plus their philosophy of how they treat customers. In my experience, the employees met the stated expectations and then some, and better than the best of my previous experiences with buying a new car from other dealers. I am very pleased with my purchase. I'm looking forward to continue doing business with this dealership for maintenance service. I’m glad I found them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

NO PRESSURE!

I was on a mission to find a 2006-2010 Mustang GT, and had been in and out of several dealerships throughout New Hampshire. On the tail end of my journey home from a long day , I pulled into Unique Ford of Goffstown...and there she was...an absolutely gorgeous 2006 GT! I immediately pulled up Unique Ford's website on my phone and submitted my name and expressed a sincere interest in the vehicle. I told my husband that I was going to spend the night in their parking lot (given they were closed when I had arrived) because that car was all mine! I, almost immediately, received a response from Heather who is the Business Development Manager. I was so appreciative of her professionalism and sincere interest in me as a new customer to her dealership. I set up an appointment to meet at the dealership the next morning. Needless to say, I was there an hour before they opened. I wanted that car very badly! The staff of Unique Ford were arriving promptly to begin their day. I was greeted by a very nice gentleman by the name of Patrick. I immediately felt comfortable with his approach, and knew that this sale was going to go very well. And it did! Patrick's knowledge about Mustang's is truly amazing! I had the pleasure of meeting Joe who was extremely pleasant and accommodating, and I was very appreciative of Glen and his expertise in Finance. Patrick had introduced me to the Service Department as well, and I was appreciative of their warm welcome to Unique Ford. There was absolutely no pressure throughout this sale, and I didn't have to spend hours on end to finalize the sale neither. Quite refreshing! My sweet baby girl is home, and I'm looking forward to an amazing summer with her! Thank you, Unique Ford, for all that you've done to bring this fine looking GT into my life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Painless

My 74 year old mother bought a new 2014 Escape at Unique. She never bought a car on her own. Unique was respectful and patient guiding her through the process (I was with her for moral support). When it came time for me to purchase a vehicle, Unique was at the top of the list. I bought a pre-owned 2013 Explorer that I scoped-out on their website. I was prepared to buy a vehicle that day and had the necessary paperwork with me (title, insurance, down payment). The people who work at Unique are low-key, professional and want to help you find the car you want. I worked with Joe, Chris & Glenn. The purchasing process was as painless as it can be and I got a fair price for my trade-in. I walked in driving my 2004 Explorer and walked out 3 hours later driving my 2013 Explorer. Top notch business. Would not hesitate purchasing another vehicle from Unique.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.