Preferred Ford

Bill was very accommodating of our schedule while looking at new vehicles and willing to work with us to obtain the vehicle we wanted. He helped us narrow our choices and then searched to find a vehicle to match our wants/needs. Thanks for your help, Bill.

Service dept. is always friendly and helpful. Service is done in a timely manner with little inconvenience. Whenever I call, they seem to be able to get me in pretty quickly. Love it!

I worked with Chris on the trade in of my vehicle and the purchase of a used Chrysler Town and Country. We both knew going into the deal the the Town and Country needed a new left read wheel bearing. The dealership agreed to replace the bearing at no cost to me. While being repaired, it was discovered by the mechanic that there were two other issues with the car. I had already purchased the vehicle but the dealer fixed the other two issues at no cost to me. I really appreciated the Sales Manager, Dave, standing behind the car his staff sold me and making sure that the car was in perfect running order and that I was totally satisfied. I have read horror stories of people buying a used car only to discover mechanical problems later and being "hung out to dry" by the dealer from whom the car was purchased. Not so at Preferred; they stood behind their product without any hesitation. I would recommend the Preferred dealerships in Muskegon and Grand Haven. This was my second used car purchase at Preferred Ford in Grand Haven. It is a nice place to do business!

I was very pleased the way Mr. Sweeny help find the right truck for me.

only had my explorer a few days. The buying process was flawless. Have delt with Preferred Ford since it was Reddeker. Have bought 7 vehicles from Preferred and will coninue to do so. Never had any problems with the service department. Always been on time with my appointments and very knolageable.

John did an excellent job taking care of me. I would take my business back in a heartbeat. great truck great service.

Very good Service! salesman Jason Holland great with information on everything

Chris Smethwick is the most accommodating and patient sales person I have ever dealt with. He went out of his way to make sure that all our needs were satisfied. I will definitely work with him again and recommend him to all of my friends. The other employees at Preferred Ford were fantastic as well.

Great experience from beginning to end. Will definitely go back again!

After five years of going to Preferred Ford of Grand Haven, Michigan and asking for "Don in service", we know we will have the fastest, kindest, & reliable person and service possible!