Preferred Ford

A great experience! My wife and I were fortunate to have John Sweeny as my contact salesman. He was friendly and well versed with Ford products. John worked hard to find the perfect car for us.

Bought a used car from the grand haven dealership. Excellent customer and a great job at getting me financed even with my lower credit score. Ask for Taylor Henkel he's a great salesman to work with

Was a great experience, quick service. Walked out happy.

Recently purchased a used 2012 Ford Fusion from this dealership, and overall was very happy. We dealt with Chris Smethwick, and I would highly recommend him and this dealership. He was very upfront and helpful, and made the whole process very easy and straightforward. His continued eagerness to be of help has been a bonus; you don't often get that kind of service after the transaction has been completed. The only complaint out of the whole process was the about the detailing of the car. We were a little disappointed in the condition of the car when we received it. Generally speaking it was clean, and looked nice at quick glance, but there were several spots that were overlooked, including gunk along a few radio buttons, a residue on the radio/clock display, and hair and food between the seat and the console -- pretty small stuff in the scheme of things, but also things that I thought could have easily been taken care of if the detailer had been more thorough. All that being said, I still would definitely recommend this place and Chris, and would go back again for the our next car purchase. It's still a great place to buy a used car! I would just make sure to double check stuff like the detailing before I drive away next time.

Don Blackmeri is one of the service reps i have meet. Great attitude, helpfull and willing to go beyond the normal level of service.

The process was a simple as could be. I was pleased with Bill Fisher, the dealership and my new vehicle. I have already given Bill's name to 2 people that I know are looking for a new Ford vehicle within the next 2-6 months.

This outfit "gets it" ! Acquiring a major asset made easy, enjoyable and fun. Look here first - or better yet, look here last - and prove to yourself the difference between 'everyone else' and "top-drawer" ! The consuming public also "gets it" ... if a business does not make money ... that's a bad business plan -right? Think Humpty-Dumpty. The basic issue is this: are you viewed as a one-time buyer .... or you and your 'hard-earned' finances respected to be an assured long-term and repeat customer. This author does not write reviews in the ether; and, just as with this organization -- the are exceptions --- and I am happy to break open the time to say: Thank you for taking my money ... I know you didn't want to take it ... but I insisted .... and.... to quote the former Governor of CA: " I'll be back!" :-) AgA [ Ask for John Sweeney by the way ]

I just purchased a Ford Escape and highly recommend Preferred Ford in Grand Haven to anyone! They took care of exactly what I wanted and were very accommodating!

Thank you for the great service! We love our used car!

Chris was very knowledgeable about many facts about the car we were purchasing.going over in detail all extras the car offered.answering all of our questions an concerns.Chris was very nice making us feel right at home.giving us a tour of your facility,introducing us to his boss ,as well as others involved.by the time we left, Chris made us feel like family.a very enjoyable experience,an a wonderful place to purchase a automobile.thank you from both my wife an I for all u have done for us. Don an Mona Gauthier