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Joe Cecconi's Chrysler Complex

(675 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed
New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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Great Experience

I am very pleased with the experience I had at Joe Ceconni, my salesman Khalil Davis was awesome, I didn’t even plan to drive my new truck off the lot that day and he made it happen. I highly recommend him for all your car buying options! Great experience all the way around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Sales Rep

Just bought a new jeep renegade today. Service was excellent as usual. I always work with Kahlil Davis who takes wonderful care of us. From start to finish Kahlil worked with us to help us purcharse something that we could afford, and suited our taste. He is always respectful and makes sure our experience with Joe Cecconi Chrysler is always a good one. I have been coming to Cecconi's since 1995. I have always driven chrysler dodge and jeep vehicles and now my children and my sister drives them as well. If you are looking for a car, go to Joe Cecconi Chrysler and ask for Kahlil Davis. If he can't get you in a car it just can't be done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic dealer - highly recommend!

We are so pleased with the experience we had at Joe Cecconi's. Our salesman, Rob Fleming, truly went above and beyond for us. We particularly appreciated his down to earth personality. Rob was very genuine and was not at all a shady salesman just out to make a buck. He listened to what we wanted, and worked hard to make us happy. We also are very pleased with the trade in value that we were able to get for our old vehicle - it was much more than at another dealership. Thank you to Rob and Cecconi's for making our car purchase a quick and smooth transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There a scam

I got a car a year ago form them my warranty has paid 6 grand in repairs not including the over 1 grand I've paid now I find out I was lied to when I asked if my car was involved in a crash and told no but to find out it was, not my transmission needs replaced or repaired but they r 9nly will to pay 2grand n then I'm maxed out n have to pay the rest ice tryed 2 times to get me out of this car with them n they r no help n could care less

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Sat in waiting room 4 hours was never told my car was finish

I sat there for half a day when I finally asked about my status they couldn't find the paperwork when they did they said oh oh you're all set so apparently I waited a half a day for nothing very upset very unprofessional never go back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Quick and easy

Went into see Mark Novelli in the morning left with the car that afternoon quick easy very professional . I will recommend him to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Found the deal I wanted

Mark Novelli helped me while I was looking for my new truck. I told him what I was looking for and he found the best deal for me. Very professional, knowledgeable, and courteous from start to finish. He came highly recommended to me and now I can highly recommend him, and Cecconi’s, myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob & Cindy

I saw Mark on a web ad. Called him, he mentioned a great deal on a Cherokee. We came in and bought one. Thanks Mark!! This was the fourth or fifth car we bought from Mark. See you in 3 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy costumer

Not overly pushy. I didn't feel pressured to get something I didn't need or like. Amy was very professional and very efficient and very knowledgeable .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Renee Campbell was wonderful to work with.

Working with Renee was wonderful. She worked with us, within our budget no pressure. We communicated via phone and email easily, she answered all my questions quickly. I would purchase another vehicle through Renee for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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